What would you do?

[Anonymous]

He couldn't read because everyone closed the windows and they dimmed the cabin lights.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Wait - if it was during the day, why couldn't he read?

Not OP, but none of your business. Maybe he wanted to watch a movie or listen to music, which he paid to do!

No. He paid to be flown from one place to another.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Wait - if it was during the day, why couldn't he read?

Not OP, but none of your business. Maybe he wanted to watch a movie or listen to music, which he paid to do!

No. He paid to be flown from one place to another.

Nope, try again. Dispute the charge OP. Don’t listen to this sad troll.

[Anonymous]

In flight entertainment and wifi haven’t worked on ANY of my last dozen United flights. They super suck.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Wait - if it was during the day, why couldn't he read?

Not OP, but none of your business. Maybe he wanted to watch a movie or listen to music, which he paid to do!

No. He paid to be flown from one place to another.

Nope, try again. Dispute the charge OP. Don’t listen to this sad troll.

Good luck with that. It's a good use of everyone's time. People like you need to be charged by your credit card for disputing crap like this.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Wait - if it was during the day, why couldn't he read?

Not OP, but none of your business. Maybe he wanted to watch a movie or listen to music, which he paid to do!

No. He paid to be flown from one place to another.

Nope, try again. Dispute the charge OP. Don’t listen to this sad troll.

Read your contract of carriage. Let me know where it discusses entertainment. I'll wait . . .

[Anonymous]

Anonymous wrote:

Anonymous wrote:Gee, thanks for the helpful replies!

I think people are perplexed by your attitude that you are deserving of something more.

True story: I once upgraded to FIRST CLASS on a British Airways flight to DC from London and the entertainment system didn't work. Oh well.

+1. I took an 8 hour international flight in business class and the power was out. Yep, no power. We couldn’t even move our seats. We didn’t even get an apology let alone some kind of refund. OP should be happy with what she got.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Wait - if it was during the day, why couldn't he read?

Not OP, but none of your business. Maybe he wanted to watch a movie or listen to music, which he paid to do!

No. He paid to be flown from one place to another.

Nope, try again. Dispute the charge OP. Don’t listen to this sad troll.

What charge? Airlines don’t itemize entertainment on the ticket. What a stupid response.

[Anonymous]

This is OP. I’m going to reach out to United and see what happens. I’ll report back and let everyone know!

[Anonymous]

Anonymous wrote:We just came back from an overseas trip on United. After a pretty horrific economy flight getting to Paris, we upgraded ($375 each) to Economy Plus for the eight-hour trip back. The flight back occurs during the day, so we were not planning on sleeping. The audio on the "entertainment system" was broken for both of us, therefore watching movies or listening to music was out. DH's light was also not working, so he wasn't able to read once they turned off the lights. After multiple requests for assistance, the attendant finally offered us a credit for $100 each on a future flight. Thanks alot. If you've ever been in this situation, what did you do? I don't believe that our "upgrade" to seats without entertainment was worth $550 (the $750 we spent minus the $200 credit).

I think that's reasonable or to switch you if there are open seats in the same class. Why didn't you switch seats with your husband? Most people bring a tablet with them.

[Anonymous]

There were no other open seats, and he was on the aisle and didn’t want to switch seats with me to be in the middle. And for those saying “you’re paying to get from point A to point B,” no, we each paid $375 extra to have a NICER trip from point A to point B. And “nicer”, in my estimation, includes the ability to read and/or watch movies.

[Anonymous]

Anonymous wrote:There were no other open seats, and he was on the aisle and didn’t want to switch seats with me to be in the middle. And for those saying “you’re paying to get from point A to point B,” no, we each paid $375 extra to have a NICER trip from point A to point B. And “nicer”, in my estimation, includes the ability to read and/or watch movies.

How did it go when you called the airlines and told them your extra legroom wasn’t NICE enough?

[Anonymous]

I flew Jet Blue with my two kids ages 10 and 12 and none of our entertainment systems worked. I wrote complaining and they gave us $25 credits.

[Anonymous]

I fly with BA a lot with my kid. I don’t plan on my own entertainment because the planes have it. I would be pissed too if the inflight audio wasn’t working.
I would send them an email OP. I would want the upgrade money refunded.

[Anonymous]

I’d like to know more about their “horrific” flight to Paris. Did the plane crash?