Charged $150 for chrome book replacement

[Anonymous]

Did you try putting it in rice?

[Anonymous]

Anonymous wrote:Why are we responsible for $150 for chrome book replacement Thai’s not his fault?
It is just equipment failure ( not responsive/can’t be turned on) not due to negligence or intentional destruction.
How do we appeal this?

I have an extra that nobody would take when I tried to turn it in. Do you want it?

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Have you considered just not paying.

They are holding his High School Diploma hostage over this

That is not legal.

The principal wants the cash for his slush fund.

This is the in the ransom email

Students are expected to return all MCPS textbooks, library materials, Chromebooks, uniforms, and other instructional materials, supplies, and equipment, in good condition.

Students with outstanding obligations must clear them before receiving their Maryland High School Diploma.

Not really, but the principal wants you to think that.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Why are we responsible for $150 for chrome book replacement Thai’s not his fault?
It is just equipment failure ( not responsive/can’t be turned on) not due to negligence or intentional destruction.
How do we appeal this?

why should county taxpayers pay for something that you caused in your house? 150 sounds more than reasonable.

He didn’t do anything that caused the chrome book to stop working. It just happened to be in our house when it reached the end of life.

Contact your state senator immediately.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Why are we responsible for $150 for chrome book replacement Thai’s not his fault?
It is just equipment failure ( not responsive/can’t be turned on) not due to negligence or intentional destruction.
How do we appeal this?

why should county taxpayers pay for something that you caused in your house? 150 sounds more than reasonable.

My senior accidentally swapped chrome books with someone earlier this year. As a result, the chrome book he turned in wasn't in his name, so his debt wasn't cleared. I paid the fee and crossed my fingers that another senior has his old one and will turn it in, in which case we'd get the money back. I'm not holding my breath, though. Ultimately I consider it like a rental fee, and we're fortunate that paying for it isn't a hardship.

[Anonymous]

Search the archives OP - this is illegal in MD and there is some sort of memorandum from MSDE making that clear. MCPS routinely charged people in violation of this. You should find the MSDE memo and cite it in written correspondence with MCPS (both central office and your principal). And I would definitely get state reps and sens involved if MCPS won’t budge.

[Anonymous]

Anonymous wrote:

Anonymous wrote:MCPS kids get free laptops that they break and parents complained about getting charged. Lol

MCPS assigned school equipment to students that they have to return. OP’s kid returned it. OP claims there was no negligence and the Chromebook just stopped working. Why should OP have to pay for it? Sometimes electronics just stop functioning.

I can understand charging a family for negligent damage but it's not right to charge them for a dead battery especially since there are so many Chromebooks with that issue. The it worker probably just need to swap out the battery

[Anonymous]

Anonymous wrote:Search the archives OP - this is illegal in MD and there is some sort of memorandum from MSDE making that clear. MCPS routinely charged people in violation of this. You should find the MSDE memo and cite it in written correspondence with MCPS (both central office and your principal). And I would definitely get state reps and sens involved if MCPS won’t budge.

+1 Do not pay. This is 100% illegal.

[Anonymous]

Here is a link to the AG’s letter stating that MCLS may not charge for required materials: https://www.scribd.com/document/18771202/KameenOAGLetter

[Anonymous]

I work in MCPS IT and schools are no longer supposed to charge obligations for Chromebooks. If it is physically back to the school, he is fine. Just respond with an email that it stopped working and he physically returned it on X date. And of course return the new one they gave you too. It was probably just a problem that it didn’t get checked in properly.

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Why are we responsible for $150 for chrome book replacement Thai’s not his fault?
It is just equipment failure ( not responsive/can’t be turned on) not due to negligence or intentional destruction.
How do we appeal this?

why should county taxpayers pay for something that you caused in your house? 150 sounds more than reasonable.

He didn’t do anything that caused the chrome book to stop working. It just happened to be in our house when it reached the end of life.

The new Chromebook reached the end of its life in mere months? My kids have had theirs since August of 21.

[Anonymous]

Anonymous wrote:I work in MCPS IT and schools are no longer supposed to charge obligations for Chromebooks. If it is physically back to the school, he is fine. Just respond with an email that it stopped working and he physically returned it on X date. And of course return the new one they gave you too. It was probably just a problem that it didn’t get checked in properly.

+1

[Anonymous]

Anonymous wrote:

Anonymous wrote:I work in MCPS IT and schools are no longer supposed to charge obligations for Chromebooks. If it is physically back to the school, he is fine. Just respond with an email that it stopped working and he physically returned it on X date. And of course return the new one they gave you too. It was probably just a problem that it didn’t get checked in properly.

+1

+1

[Anonymous]

Chromebooks are crap. They break all the time. Somewhere in Moco there is a warehouse full of broken chromebooks dating back to the Covid era.

[Anonymous]

Anonymous wrote:Chromebooks are crap. They break all the time. Somewhere in Moco there is a warehouse full of broken chromebooks dating back to the Covid era.

You mean now. Covid has not ended.