United just randomly reassigned my seats

[Anonymous]

I don't get how airlines can do this. I would not want to sit next to someone else's 4 year old! I'm not a babysitter. When I was younger, and flying by myself, some creepy guy kept trying to squeeze my legs and my boobs during a flight. What if someone's kid is sat next to a pedophile? In what other industry are unvetted grown ups allowed to be so close to unsupervised kids?

[Anonymous]

I always screenshot my seats when I select them and then reconfirm 24 hours in advance when I check in online. I’m confused how OP didn’t notice until boarding unless OP is making it up.

[Anonymous]

This is so wrong. Even if they changed equipment, there is no reason to split up a family with kids. And no, it shouldn’t be on OP to have to keep on obsessively checking her seat assignments.
Definitely contact them to ask for your money back.

[Anonymous]

Airlines are awful. Congress needs to act and adopt a passenger bill of rights. It is outrageous what they get away with doing.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I ALWAYS book early and pay extra to sit together with my kids. United reassigned my 3 kids all apart from me. I had the original confirmation email. What annoys me the most is that United didn’t even notify me that my seats were changed. I didn’t even realize until we were actually boarding. I told the gate agent and she said she couldn’t do anything at that moment as the flight was full. Two kids were put in middle seats 6 and 8 rows behind me and then I had another kid in the same row but not next to me.

I am the type of person annoyed at people trying to move seats around before take off. The flight attendant asked a few people and got my kids in my same row. My oldest still sat 8 rows behind me.

Should airlines at least let you know your seats have been changed???

So until it happened to you, you didn’t gain any perspective.

All these prior threads and articles re how awful it is for people to ask others to change seats so people can sit with their kids, and others post that airlines change their seats even if you paid to pick your seats in advance. This happened to me so many times (esp on Delta). But other posters have attitudes and don’t believe this happens. Until it happens to you. Ironic.

+1

[Anonymous]

I was unhappy last summer that we were in economy plus and put in regular economy after our flight was changed. Airlines have gone from bad to worse.

[Anonymous]

Anonymous wrote:I always screenshot my seats when I select them and then reconfirm 24 hours in advance when I check in online. I’m confused how OP didn’t notice until boarding unless OP is making it up.

I had to get my kids from the pool, shower, pack, feed kids lunch, get gas, return rental car and get to our gate and then buy dinner for the flight. I was alone with my 3 kids. DH flew back early.

[Anonymous]

Anonymous wrote:

Anonymous wrote:They should, but why didn't you check your boarding passes earlier? Also get the app.

I have the app. I didn’t check in until I was on the way to the airport. We didn’t even book these flights until two weeks ago. I don’t ever check my seats until boarding. This has never happened to us before.

DId you book early or did you book two weeks ago?

[Anonymous]

There's a website called Expertflyer that allows you to set up free seat alerts for your flights. Usually people use it to set up alerts in case better seats open up, but you can also use it to notify you if your own seats change or there's an aircraft swap. Do this and you'll be notified before 95 pct of the people on the plane realize it happened.

(You can also use the site for award availability, schedule changes, etc, but you have to pay for those)

[Anonymous]

Anonymous wrote:

Anonymous wrote:Yes, they should but you should get a few days prior and the night before. They probably changed planes. I'd ask for the money back.

Sometimes a plane swap doesn't happen until the last minute.

You should still get your money back.

[Anonymous]

Anonymous wrote:Airlines are awful. Congress needs to act and adopt a passenger bill of rights. It is outrageous what they get away with doing.

Yes. This. The airlines are almost as bad as the banks. Almost.

[Anonymous]

Anonymous wrote: I don't get how airlines can do this. I would not want to sit next to someone else's 4 year old! I'm not a babysitter. When I was younger, and flying by myself, some creepy guy kept trying to squeeze my legs and my boobs during a flight. What if someone's kid is sat next to a pedophile? In what other industry are unvetted grown ups allowed to be so close to unsupervised kids?

Any mode of transportation. Vetting doesn't screen for perverts unless they are caught.

Sorry that happened to you, but that is pretty rare. I have flown close to 2 million miles and never had something like that happen, it's not very common. You can also complain to a FA about that type of behaviour which will get the person arrested at the next airport.

[Anonymous]

Anonymous wrote:

Anonymous wrote: I don't get how airlines can do this. I would not want to sit next to someone else's 4 year old! I'm not a babysitter. When I was younger, and flying by myself, some creepy guy kept trying to squeeze my legs and my boobs during a flight. What if someone's kid is sat next to a pedophile? In what other industry are unvetted grown ups allowed to be so close to unsupervised kids?

Any mode of transportation. Vetting doesn't screen for perverts unless they are caught.

Sorry that happened to you, but that is pretty rare. I have flown close to 2 million miles and never had something like that happen, it's not very common. You can also complain to a FA about that type of behaviour which will get the person arrested at the next airport.

It has never happened to me so it is uncommon.

WRONG.

[Anonymous]

Anonymous wrote:Airlines are awful. Congress needs to act and adopt a passenger bill of rights. It is outrageous what they get away with doing.

I once listened to an airline hearing on C-SPAN. Most of the major airlines were present. Their excuse was that during the years when other sectors took their customer service and logistics to the next level for the digital age, the airline industry was going through the post-9/11 slump. "Just give us time to catch up," they said. In my opinion the members of Congress were too easy on them.

[Anonymous]

Anonymous wrote:You paid (getting more pricey!) and then they changed it to specifically put you all apart, despite you being on the same booking. Yes, it’s outrageous.

If they don't automatically refund her what she paid to choose seats, its also fraudulent.