Loudoun Soccer Just Robbed Parents

[Anonymous]

Anonymous wrote:

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Anonymous wrote:People who daily spend $5 on latte is here complaining about $150.00. So being so damn petty. Lot of businesses sre dire situations. Get a grip.

Do you work for LS? Why do you care that people don’t want to make a mandatory donation because they paid for a service that was never received?

Exactly. I can purchase 30 lattes with my $150. The petty person here is Loudoun Soccer. They are a big for profit company disguised as a non profit organization. Not only that, their ego is so big with their too big to fail campaign by refusing refunds. Families look after themselves first. Loudoun will survive. Their bank account is big enough and could take the hit. The squeaky clean image is over. Just make it right - it’s not worth the bad rep !

Stop whining like a little bitch. How you know they will survive? The whole world is a stand still, businesses struggling to make ends meet. So what if you don’t get the 150.00, you going to die? You are going to be financially doomed? I get it you don’t understand business, its normal

Np here.

Stop whining like an ass yourself. The whole world is at a stand still and people have lost jobs and a struggling to make ends meet. So what if LS has to refund my $150, are they going to die? Are they going to be financially doomed? They shouldn't be, should they? No one will die if they refund my money, right?

Ok, lets put this in a way that you can understand.

You: Hey Alexa, order a case of lemon scent lysol wipes and 2 12 packs of Charmin Ultra toilet paper.

Alexa: $80 dollars will be charged to your account and the items will be shipped within 2 days a s Prime member.


Three days later you get an email and it reads.

Your items are out of stock. We do not know when we can fill your order. Sorry for the inconvenience but there will be no refunds at this time.

Amazon only charges when it ships...

Soo your saying Amazon doesn’t charge you until they can get you what you paid for?

Hmmm

[Anonymous]

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:People who daily spend $5 on latte is here complaining about $150.00. So being so damn petty. Lot of businesses sre dire situations. Get a grip.

Do you work for LS? Why do you care that people don’t want to make a mandatory donation because they paid for a service that was never received?

Exactly. I can purchase 30 lattes with my $150. The petty person here is Loudoun Soccer. They are a big for profit company disguised as a non profit organization. Not only that, their ego is so big with their too big to fail campaign by refusing refunds. Families look after themselves first. Loudoun will survive. Their bank account is big enough and could take the hit. The squeaky clean image is over. Just make it right - it’s not worth the bad rep !

Stop whining like a little bitch. How you know they will survive? The whole world is a stand still, businesses struggling to make ends meet. So what if you don’t get the 150.00, you going to die? You are going to be financially doomed? I get it you don’t understand business, its normal

Np here.

Stop whining like an ass yourself. The whole world is at a stand still and people have lost jobs and a struggling to make ends meet. So what if LS has to refund my $150, are they going to die? Are they going to be financially doomed? They shouldn't be, should they? No one will die if they refund my money, right?

The money should be fully refunded as a matter of principle. LS can apply for and get a loan to offset their burden. The Fed is making that easy to do. It's not the (former) customers' responsibility, especially when they received no services for their payment. If they want to donate, it's their choice to return the check back to LS. It's not LS' right to withhold it as a mandatory donation.

It's that simple.

If times are that hard right now, why don't you apply for a loan for the $150 or $80 to cover what you won't get back? Just a thought.....

The OP is correct though. Unless a contract specified differently an honest man or organization should provide a refund. A kind or merciful customer might refuse to accept some or all of the money depending on their own situation.

I have encountered this situation twice myself wrt soccer. My kid was supposed to fly to a tournament in April. United refused to refund the flights, so I disputed the charge with my credit card and received all my money back. The company (as far as I can tell a one man band) who organized our participation in the tournament was only able to secure a 70% refund from the tournament organizers/hotel themselves. I accepted the 70% refund and did not dispute the charges as I did not feel that the organizer deserved bankruptcy which may well have been the outcome had all his customers demanded the full amount back.

[Anonymous]

LS should be ashamed of how they handled this.

[Anonymous]

Bump
Looks like word on travel just came through in email. Looks like no refund, only 10% credit to what may or may not be a 2020-2021 season. Yikes.

[Anonymous]

Can someone post the email?

[Anonymous]

Anonymous wrote:Bump
Looks like word on travel just came through in email. Looks like no refund, only 10% credit to what may or may not be a 2020-2021 season. Yikes.

Better than what we got...

[Anonymous]

Anonymous wrote:

Anonymous wrote:Bump
Looks like word on travel just came through in email. Looks like no refund, only 10% credit to what may or may not be a 2020-2021 season. Yikes.

Better than what we got...

Basically the same of what we got.

[Anonymous]

Anonymous wrote:

Anonymous wrote:Bump
Looks like word on travel just came through in email. Looks like no refund, only 10% credit to what may or may not be a 2020-2021 season. Yikes.

Better than what we got...

They also clarified the scenario-based refund policy for the fall.

[Anonymous]

It is not a surprise on the travel refund. Loudoun pays their coaches more than most clubs. It does not mean squat for rec players, but you now know where the money is going.

[Anonymous]

Loudoun soccer has their secret police on high patrol in these boards. Well played.

[Anonymous]

Anonymous wrote:It is not a surprise on the travel refund. Loudoun pays their coaches more than most clubs. It does not mean squat for rec players, but you now know where the money is going.

Wow. Then they must be really bad at hiring.

[Anonymous]

Anonymous wrote:Can someone post the email?

Dear Loudoun Soccer ECNL and Travel Families,

We hope you and your family are staying safe and healthy. These last ten weeks have been disruptive, challenging, and confusing to say the least, and this global crisis has impacted us all, some more than others.

We appreciate your patience and understanding as we transitioned to virtual programming, waited for a final resolution on the Spring season from the leagues we play in, and prepared our 2020-2021 program details, which were complicated by adapting our policies to meet the possible conditions we may find ourselves in the coming weeks and months.

Below are updates on several important areas, concluding our Spring 2020 season and presenting our Fall 2020-Spring 2021 soccer commitment; families are encouraged to read and review the additional information available on our website for further details.

Spring Season Recap:
The Spring 2020 season has officially and unfortunately concluded. Our teams participate in multiple leagues, each with its own policies and procedures, and each independently examined opportunities to extend the seasonal calendar if it were safe to return to the field, but ultimately determined that was not viable.

As we waited for the leagues to determine their paths forward and for conditions to improve to allow normal training to occur, Loudoun Soccer provided its ECNL and Travel families with online resources, including

Google Classrooms for each coach and team;
Loudoun Soccer “At Home Workouts”;
Live Strength & Conditioning and Live Technical Training through Zoom;
Virtual Team Meetings, including video analysis, positional analysis, Kahoot quizzes, scavenger hunts, team building, and leadership sessions;
College recruiting seminar with college coaches for our older players;
Q&A sessions with professionals from MLS, NWSL, and USL
Zoom, TeamSnap and other virtual meeting platforms have allowed teams to stay connected to each other through meetings and chats.

We’re also proud of the community outreach provided– recognizing our Healthcare Heroes, writing letters to Senior Citizens, and our free BBQ events – as well as your support in making them successful.

The transition from normalcy to virtual programming was abrupt, and the official end of the Spring season is disappointing. We are hopeful for our future programming, which we hope you and your family are a part of. Please keep reading regarding our Team Formation Procedure for this next year, as well as our Return to Play procedures in development.

Credit for Spring Season:
A per-player credit of 10 percent will be provided to all ECNL and Travel players eligible to return to soccer in 2020-2021; families with graduating seniors will be contacted separately given their unique situation. The credit will be automatically applied upon acceptance on an ECNL or Travel team assignment. Additionally, club fees for 2020-2021 will not increase.

The Loudoun Soccer’s Board of Directors reviewed several scenarios regarding refunds and credits of varying forms and amounts, with the goal of being fair to families who expected a soccer experience this Spring that was not delivered, but also being good financial stewards of the club, which had already paid significant money toward a Spring season that cannot be recouped. This includes maintaining Loudoun Soccer Park; continuing employment of the club’s Technical and Operations staff, and Travel team coaches; allowing virtual programs to be provided; and to best transition back to in-person training and games in the immediate future.

Ultimately issuing a credit for next year while pledging to maintain club fees struck that balance between keeping the club running, and serving the needs of as many of the club families as possible.

2020-2021 Team Formation Process
It is our goal to place every current ECNL and Travel player interested in returning for this next year on an appropriate team.

In lieu of traditional tryouts (which cannot be held given the inability to safely host them), Loudoun Soccer’s Team Formation Process for Fall 2020/Spring 2021 will be as follows:

Families must register their child online by Friday, June 5, through their Sports Connect account to be considered for placement. Note there are separate processes for ECNL and Travel, which may require families completing this process twice.
No financial commitment is required to register; it merely informs the age group coaches that your child wishes to be placed on a team.
Age Group coaches (current, incoming, and outgoing) and our Technical Staff will work together to place all eligible and interested returning players on a developmentally-appropriate team, using the last eight months (or more) as their body of work. This is consistent with our previous placement process, as we value that assessment over a single tryout session.
Players will be offered a spot on a specific team. Families who accept this offer will need to complete the acceptance portion of the registration process to officially accept the offer.
Our goal is to place all returning players, while adhering to minimum and maximum roster sizes. Individual families will be notified as soon as possible and provided alternatives in the event we cannot meet this goal.
2020-2021 Return-to-Play Plans and Financial Policies
Our hope as an organization is to return to in-person, on-field soccer programming as safe and as early as possible. The club’s leadership in the Technical and Operations staff are finalizing a “return to play” procedure that will ensure the safety of our players, coaches, and families, while complying with the standards set by local, state, and national governments and governing bodies.

Modifications to our programs are likely to occur as we progress through the return-to-open phases, with game play returning once it’s deemed safe.

“How” is more important than “When” in developing these procedures, as the health and safety of our membership is paramount. Additional details will be shared with the membership in the coming days.

The global crisis that arrived in Loudoun County in March surprised everyone. In preparing our 2020-2021 calendar and budget, our goal is to avoid surprises, and to be fair and flexible to families if the commitment they expect is unable to be delivered.

Given this reality, the following actions and accommodations are in place:

Club fees for the 2020-21 year will not increase, remaining the same amount as 2019-2020.
As in previous years, an initial payment is required to secure your child’s spot on the team.
Families who accept a position on an ECNL or Travel team can choose an installment plan during the acceptance portion of registration, if desired.
The credit from the Spring season will be applied evenly to those installments (i.e.. the full credit will be applied to families who pay their club fee up front, or divided evenly between installments if that plan is selected).

COVID-19 Refund/Credit Policy:
If on-field training never begins because of COVID-19, 100% of fees will be refunded.
If on-field training begins but the season is subsequently interrupted or canceled as a result of COVID-19, refunds or credits will be issued for the period of the interruption.
All other refund requests will adhere to Loudoun Soccer's existing refund policies.
It’s important for us that our families have peace of mind when enrolling. There is a level of flexibility needed as we navigate through the coming months, and that flexibility must accommodate both directions.

We hope for your continued support and enrollment, and look forward to returning to the field again safely, and soon.

Loudoun Soccer

[Anonymous]

Anonymous wrote:

Anonymous wrote:^^^^^ can’t be said clearer than that.

Wonder how much of that money gets lost in upcoming seasons as people who were screwed look for alternatives. Hope it was worth it.

They make hundreds of thousands if not a million every year from the Rec program. The 300 upset families is only a small dent to the huge empire but it’s a start. Someone out there, please build a nice small and honest family friendly Club In Loudoun County and people will follow.

+1000

[Anonymous]

So trial teams were only credited 10%? What did I miss?

[Anonymous]

Travel