Please Help Me With My Yahoo Email 📧 Account!

[Anonymous]

I have had two Yahoo email accounts - one is personal, the other is professional.

I have been accessing them on my iPhone….recently however when I try to access them on my phone I have noticed that I cannot receive any new, incoming messages.
At the bottom of the screen, it says there is an “Account Error” and that it failed to connect w/the server?

When I go on the Yahoo website and try to log in that way, it tells me it will send a code to my recovery email account where I cannot access due to the same issue.
Also my recovery phone no.# is one I had years ago and no longer have.

I NEED to access my email yet nothing is allowing me to.

Please help me if you can.
Thank you in advance! 🤞🏽🤞🏽🤞🏽

[Anonymous]

I also have a yahoo account but for serious stuff I use gmail. Yahoo is just so old and has had so many hacking incidents.

[Anonymous]

*Note:
I have the correct Username + Password for my email account…..but Yahoo needs to verify that I am actually the one using it so they need an authentication code which I cannot access.

[Anonymous]

I would pay to contact them since one of the accounts is for business: http://help.yahoo.com/kb/SLN2051.html

Just note the page says if you don’t have access to the recovery accounts you’ll be SOL.

[Anonymous]

I have an atypical idea.

Figure out who has your old phone number and if they are normal/trustworthy.

Ask them for help in a way that shows your credibility. Ask for suggestions here if you need help. Perhaps compensate that person.

Before you reach out, you really should migrate to a new service.

Also read instructions on how to change your default phone number, etc.

Not everyone is a crook. A stranger might help you.

I have an elderly lady with my same name who has signed up twice for Walmart accounts using my e-mail and her phone.

Because she put my e-mail on, I have privileges to reset the online password. When I do that, it texts her but I have full access to the account. She doesn't know who I am.

The first time, I thought it was the beginning of a scam. So I closed the account.

Six weeks later, she opened a new account.

I got in again and was very freaked out because her credit card was registered to it. I couldn't see the numbers but it was active. So I could have sent myself stuff from Walmart at her expense. I immediately deleted the credit card out of the account.

Then I thought through how to get her attention. She had a saved or favorite item in a list area. So I made a whole bunch of lists and titled them things like "Wrong E-Mail on Account" and "Correct Your E-mail". Enough so anyone looking in that area would see them. Then I did about 10 password resets in a row so she'd get lots of text messages. Then I just signed out and didn't go back

I hope she figured it out. I know who she is because of our same name and store location. She probably doesn't know who I am. And where I am.

I mention all this because I want OP to understand that whoever has her phone number might do her a kindness. And there are ways to research whoever has it to see if they are a safer or less safe person to contact.

[Anonymous]

Yahoo and AOL went downhill years ago when they sold to OATH.

Since then they have been downsizing and it's entirely overseas now, with basically no customer service that's worthwhile and about to go out of business from what hear.

Plan to get a new email.

[Anonymous]

It’s been super frustrating trying to access my email account like ALL weekend!

I have some important emails that I need to get to for work!
Ugh!

I called Yahoo’s help line & they basically told me that w/out a recovery email or phone no.# they cannot help me.

Thank you to everyone who responded.
Your responses were very helpful!

[Anonymous]

Anonymous wrote:I have an atypical idea.

Figure out who has your old phone number and if they are normal/trustworthy.

Ask them for help in a way that shows your credibility. Ask for suggestions here if you need help. Perhaps compensate that person.

Before you reach out, you really should migrate to a new service.

Also read instructions on how to change your default phone number, etc.

Not everyone is a crook. A stranger might help you.

I have an elderly lady with my same name who has signed up twice for Walmart accounts using my e-mail and her phone.

Because she put my e-mail on, I have privileges to reset the online password. When I do that, it texts her but I have full access to the account. She doesn't know who I am.

The first time, I thought it was the beginning of a scam. So I closed the account.

Six weeks later, she opened a new account.

I got in again and was very freaked out because her credit card was registered to it. I couldn't see the numbers but it was active. So I could have sent myself stuff from Walmart at her expense. I immediately deleted the credit card out of the account.

Then I thought through how to get her attention. She had a saved or favorite item in a list area. So I made a whole bunch of lists and titled them things like "Wrong E-Mail on Account" and "Correct Your E-mail". Enough so anyone looking in that area would see them. Then I did about 10 password resets in a row so she'd get lots of text messages. Then I just signed out and didn't go back

I hope she figured it out. I know who she is because of our same name and store location. She probably doesn't know who I am. And where I am.

I mention all this because I want OP to understand that whoever has her phone number might do her a kindness. And there are ways to research whoever has it to see if they are a safer or less safe person to contact.

You never considered just calling Walmart and asking them to contact her?

[Anonymous]

Account might be full. Try deleting a bunch of messages and see if new ones will then load.

[Anonymous]

Since then they have been downsizing and it's entirely overseas now, with basically no customer service that's worthwhile and about to go out of business from what hear.

That's because OP isn't the customer. The customers are their advertisers.

If email is important to you, then you should either pay for it or run your own mail server.

[Anonymous]

I have a couple of old Yahoo accounts. Fortunately I have the passwords and never gave any phone so they can't do 2FA and they work.

[Anonymous]

I would use a different provider and just get brand new email accounts.
These days people change their emails often so it really isn’t too big of a deal to cancel any existing ones.

[Anonymous]

Anonymous wrote:

Anonymous wrote:I have an atypical idea.

Figure out who has your old phone number and if they are normal/trustworthy.

Ask them for help in a way that shows your credibility. Ask for suggestions here if you need help. Perhaps compensate that person.

Before you reach out, you really should migrate to a new service.

Also read instructions on how to change your default phone number, etc.

Not everyone is a crook. A stranger might help you.

I have an elderly lady with my same name who has signed up twice for Walmart accounts using my e-mail and her phone.

Because she put my e-mail on, I have privileges to reset the online password. When I do that, it texts her but I have full access to the account. She doesn't know who I am.

The first time, I thought it was the beginning of a scam. So I closed the account.

Six weeks later, she opened a new account.

I got in again and was very freaked out because her credit card was registered to it. I couldn't see the numbers but it was active. So I could have sent myself stuff from Walmart at her expense. I immediately deleted the credit card out of the account.

Then I thought through how to get her attention. She had a saved or favorite item in a list area. So I made a whole bunch of lists and titled them things like "Wrong E-Mail on Account" and "Correct Your E-mail". Enough so anyone looking in that area would see them. Then I did about 10 password resets in a row so she'd get lots of text messages. Then I just signed out and didn't go back

I hope she figured it out. I know who she is because of our same name and store location. She probably doesn't know who I am. And where I am.

I mention all this because I want OP to understand that whoever has her phone number might do her a kindness. And there are ways to research whoever has it to see if they are a safer or less safe person to contact.

You never considered just calling Walmart and asking them to contact her?

Why would I deal with Walmart? The first time I thought it was a scam. And I don't trust front-line consumer service line reps to do anything right. And this lady needs to learn that she misremembers her e-mail or it will be something besides Walmart next time. Also I took care of it late at night. There aren't always consumer helpline at that time.

[Anonymous]

Anonymous wrote:Account might be full. Try deleting a bunch of messages and see if new ones will then load.

PP. This is a good idea. My corporate Microsoft Outlook on phones breaks like this. OP...definitely look into deleting e-mails with large files.

[Anonymous]

Didn’t you get frequent warnings to verify your backup accounts? Do you have an account up on another device? I can verify that I am signing in via my Mac on my ipad.