Social security offices are breaking down

Anonymous
Website crashed 4x in 10 days, long wait times on phones, managers answering phone calls because the people who normally would answer the calls were fired.
I suppose if you fire the customer experience team, then you can report 100% customer satisfaction rate without anyone to say otherwise.

Musk and his tech gurus sure know what the are doing.

Have to wonder how many of the frustrated people trying to reach social security voted for Mump. Part of the FAFO crowd, I guess.

MAGA /s

https://www.yahoo.com/news/long-waits-waves-calls-crashes-125611118.html

The Social Security Administration website crashed four times in 10 days this month, blocking millions of retirees and disabled Americans from logging in to their online accounts because the servers were overloaded. In the field, office managers have resorted to answering phones at the front desk as receptionists because so many employees have been pushed out. But the agency no longer has a system to monitor customers’ experience with these services, because that office was eliminated as part of the cost-cutting efforts led by Elon Musk.

And the phones keep ringing. And ringing.

Anonymous
This is how it's done - create a problem, blame it on the agency, then use that as a pretext for closing it. This is all by design.
Anonymous
so awesome, go MAGAs, burn it down!
Anonymous
We warned you, MAGA seniors. Are you better off today than you were 4 months ago? Are you going to be better off four months from now?
Anonymous
Anonymous wrote:This is how it's done - create a problem, blame it on the agency, then use that as a pretext for closing it. This is all by design.

Exactly. And I bet a good number of MAGA seniors will go along with the grift, even as their checks stop arriving. “Oh it’s a good thing Trump is fixing this horrible agency!” Like lemmings off the cliff.
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