| I find this SO intrusive. Eg if I am looking for a service provider and send an email and they call me in response. I'm inevitably busy or in a meeting and not prepared to speak on the phone. Anyone else find this off? Is it a generational thing? |
| Just as you used the method of communication that was the most convenient for you, they are choosing the method most convenient for them. |
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Don't send your phone number in your email.
Easy. |
| That's because they're also busy and not on email all the time. |
| Why is it intrusive if you let it go to VM? |
| People call me back in response to texts all the time. It's normal. If you don't want to take the call, don't take the call. |
| No one knows your schedule. I’m busy as well. I don’t have time to wait for you to text me, if I need to convey info let me. It’s ok to let me go to voicemail if you can’t talk. It’s not personal. You can’t text or email back if you’re not able to call. Not a problem- don’t look for offense. |
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Service providers operate on tight deadlines when it comes to scheduling clients, so yes, talking to people is their preferred way of booking. You just have to know this. Personally I hate talking to people on the phone, but I have to if I want my A/C or fridge fixed ASAP. |
Whoops. Meant you CAN text or email. Typos. |
| I only call someone back if it's too nuanced or complicated for text |
Plus one. Or if I’m driving. Sometimes that is the only opportunity I have. |
Sometimes they don't want it in writing, it is not only because it is a matter of their convenience. For ex., when you email a Principal of your kid's school, they often will call instead of writing back because they think it is convenient AND it won't go in writing. |
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OP, if you are lucky enough to get any communication back from a service provider, consider yourself lucky. They have the upper hand because they are in such high demand.
Also, I find that a lot of times when they call me, I find out more info than I would have had over a text. It's also possible they are dyslexic, better at talking than writing, etc. They're roofers and plumbers, not lawyers. |
Please,
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I almost expect service providers to call back because I think they want the opportunity to 'sell' their services.
What I really find irritating is when my family/friends do it.
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