Amazon delivery "delays" becoming norm?
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Anonymous
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I've noticed a trend where I order something that says it has a delivery date of the next day. This is confirmed when I check-out. The next day, get an e-mail that they are so sorry... delivery is delayed. It will be delivered the next day. Currently have an item that is now EIGHT days from the date I ordered it! It's not anything unique or unusual - it's a damn Kindle FFS! You think it wouldn't take Amazon 8 days to deliver a Kindle.
What the hell is the point in having Prime if supposed one-day deliveries are going to be a week or more. |
Anonymous
| yes. this is becoming the norm. |
Anonymous
| I wonder if this is a nation-wide trend or just certain areas. |
Anonymous
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The obligatory monthly anti-Amazon thread.
I’ve been a prime member for 10 years and it’s been satisfactory overall, and incredibly useful at times (sick, no one could go to the store, OTC meds and thermometers arrived same day). No delivery delays recently. I get someone somewhere always wants to whine about a big corporation, but the reality is that Amazon is more useful than not. |
Anonymous
| Covid is when it started. I’ve never paid for prime and I don’t even see the point of Amazon any more — the delivery times are the same as any other big box store except there’s absolutely no quality control on the products. |
Anonymous
| Contact support. |
Anonymous
| I've noticed next day has turned into 2 day, but the promise was always 2 day, so it doesn't bother me |
Anonymous
You have a very valid point. Why stick with Prime and pigeon-hole myself because I've paid for Prime and feel I have to use it. You are also right about quality control; some of the Amazon Prime products are absolutely inferior quality. |
Anonymous
Before I had Prime, I noticed that if I ordered Christmas presents in late November or early December, Amazon just sat on my orders and didn’t ship them for 2-3 weeks, even though the items were in stock when I ordered them. The actual shipping went fast, they just wouldn’t ship for a long time. Then I became a Prime member and found they’d ship my items out immediately. This was pre covid. Although there are delays more often now, the vast majority of items still get shipped to me right away. If there’s an item I don’t need right away, I select a later ship date and earn a digital credit I can use to rent a movie on Prime Video. That’s the value of Prime. |
Anonymous
Well, you do have to use your brain and buy the right products! Brands like “WERTYU” or other random letter assortment are probably going to be Chinese knock offs with no quality control. This is on you, the customer, to search and compare products and read reviews with a critical eye. If you don’t understand how to use Amazon, you are correct it’s not the right place for you. |
Anonymous
| I just received an email that my items will not arrive today as expected but actually Sunday. |
Anonymous
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I think Prime is entering a problem era.
The delivery delays are part of. They got people hooked on the 2 day shipping and now people... expect 2 day shipping. IF they can deliver that, they can maintain subscription rate, but yes, people will start to get made if they can't. But that's not all. Amazon Prime video now has ads, and you have to pay an extra $3/mo in order to get rid of them. That's not a ton of money, but the Prime subscription is already pricy. If I'm not getting 2 day shipping, and I have to watch ads on shows, the value proposition starts to fall off. The shows themselves are also declining. Prime has never had the best original content, but they did a good job of curating existing content, especially movies. This has declined in recent years, IMO. And their original content is expensive to produce (like Expats) but doesn't get the buzz or accolades of other streaming services, especially Netflix and Max. The last few years when we review our subscriptions, we've kept prime because of the package deal -- 2 day shipping, some online deals, streaming, plus discounts at Whole Foods. But as each of those offerings gets worse and worse, the package starts to look less appealing. 2 years ago, I would never have considered getting rid of Prime -- it was one subscription that was an automatic one. It's not anymore, and I could see us getting rid of it in the next year or two because I just don't see the value. Also we have been ordering less from Amazon -- shopping in person more often, buying in bulk from Cosco, choosing to simply not buy things we might have in the past. That might just be us but the days of us having several Amazon packages a week seem to be over. |
Anonymous
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Stop blaming Amazon
Blame Republicans Supply chains are messed up because of Trump and is tariff mess. |
Anonymous
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Are all the complainers in rural locations? I’m close to DC and hardly ever have delivery problems. I certains don’t have more than in pre-Covid times. Since this comes up regularly on DCUM, I don’t think it’s a sign of financial distress or future catastrophe for the company. It’s one the so-called “magnificent seven” in the stock market - ie, the robust tech stocks that have led the market rally. People just like to complain… |
Anonymous
I'm in DC and have plenty of delivery delays. I complain when a service I was promised is not delivered. That's called "having standards." |