Why do nail salons bother letting customers make appts?
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Anonymous
| I have never been seen anywhere close to my “appointment” time and I always show up on time. Why not just say sorry, walk-ins only, if they are unable to accommodate appointment times? All it does is set the wrong expectation and piss me off. |
Anonymous
I agree - I hate it. Or tell me that it will be 30 minutes - don't have me sit in the chair and wait for 30 when you make me think it will be 5-10. I'll be more likely to come back and patronize you if you are reliable. |
Anonymous
| Get a new salon then, my salon takes appointments and honors them and it's pretty hard to walk in these days as they are understaffed due to covid, etc. |
Anonymous
| My salon is always on time. You need a new salon. |
Anonymous
Also, they don’t take walk-ins. |
Anonymous
+1 |
Anonymous
| Don't go to a cheap place in a strip mall and you won't have this problem. |
Anonymous
+1 |
Anonymous
| Mine takes appointments and is within 5 minutes. |
Anonymous
+1 |
Anonymous
| OP, this is so true. I never make appointments anymore and always just walk in. They either take me immediately or I wind up waiting the same as I would if I had an appointment. Walk-in is the way to go. |
Anonymous
| My salon doesn’t open until 10 am on weekends but let’s me come in at 8:30. Later in the day, they run so far behind. |
Anonymous
| What I hate is going with another person, even with appointments, and the shop starting one while making the other person wait. The idea is to do it at the same time. |
Anonymous
| I never believe them when they say "Can you wait a few minutes." It's always an hour. |
Anonymous
| I don’t have this problem. Find a new salon or start tipping more. |