Grocery delivery experiences

[Anonymous]

Has anyone used Safeway or Harris Teeter’s grocery delivery service? Is it any good?

We’ve been using Giant Delivers (formerly Peapod) for grocery delivery for probably 10 years now. We’re starting to get frustrated. Being out of stock we get, supply chain stuff, fine. Being late we can deal with. But it seems like almost every week they forget a bag on the truck, we have to figure out what’s missing, ask for a refund, and then live without like 5 items for the week. Very frustrating!

The final straw was this week - they delivered our groceries to the wrong house! Thanks to our delightful neighbors (across the street and several houses down, FWIW) we were able to get our groceries. No thanks to Giant - I spent 20 mins on hold just to get cut off.

We’re seriously considering switching, but things like Instacart are way more expensive, so we’re looking at the grocery stores.

[Anonymous]

We use Amazon Fresh for grocery delivery and they are surprisingly good!

[Anonymous]

Anonymous wrote:Has anyone used Safeway or Harris Teeter’s grocery delivery service? Is it any good?

We’ve been using Giant Delivers (formerly Peapod) for grocery delivery for probably 10 years now. We’re starting to get frustrated. Being out of stock we get, supply chain stuff, fine. Being late we can deal with. But it seems like almost every week they forget a bag on the truck, we have to figure out what’s missing, ask for a refund, and then live without like 5 items for the week. Very frustrating!

The final straw was this week - they delivered our groceries to the wrong house! Thanks to our delightful neighbors (across the street and several houses down, FWIW) we were able to get our groceries. No thanks to Giant - I spent 20 mins on hold just to get cut off.

We’re seriously considering switching, but things like Instacart are way more expensive, so we’re looking at the grocery stores.

I’ve used Harris teeters service 3x and had bags delivered to my neighbor 1x, and missing bags 2x. Only once was it a “perfect” delivery. They use shipt. And I always tip $10 - $20.

I prefers the order ahead, pick up at curbside. Rarely an issue.

[Anonymous]

Anonymous wrote:Has anyone used Safeway or Harris Teeter’s grocery delivery service? Is it any good? Being out of stock we get, supply chain stuff, fine.

Amex is doing $30 off $99 for Safeway. $5 off/month = $60. $25 off first $75+ free after membership delivery. $30 off first curbside 75+. 5% off O Organics/Open Nature. Picker by Instacart is very good with produce/seafood/meat. Always on time and correct house. If out of stock, drop down tells you which Safeway has it in stock if you don't mind driving the other direction. In Stock very likely on Wednesdays vs Sunday night. If out of stock discounts still apply (e.g., instead of monthly $5 off min. $30 you get $5 off $25 or $25 off $50 delivery or $30 off $55 curbside). Sales and Just4U beat Giant and HarrisTeeter second purchase, then go up after ~14 days for the next one. Recommend Waterfront Bistro seafood, and eggs, and pizza dough, and bran muffins, Organic O's, avocados, blueberries, American Wagyu, Open Nature simmer sauce like Chicken Tikka or Lemongrass Basil, OV Grassmilk vs HT/Giant/WF. Use GT/HT/WF and skip Safeway for homemade loaves, Grapenut Flakes, yellow squash (although Balducci's zucchini is the best where I'm at), Bell&Evans Chicken, Cucina san marzano sauces, OV normal milk during sales. The Safeway website is very buggy and you can't add in stock items from your buy again like simmer sauce or Wagyu due to indexing/software bugs. Support is very good about refunds, price issues, but not systemic changes. You can text the instacart shopper and they are smart about substitutions and you can even request they text you and you confirm each substitution. You will have to fight for the 5% off O Org/Open Nat non-diary discount. 5% tip automatically calculated, you can change but I never do. At $100-30-60-30-25+25=-$20 yes it is worth it for free 2-hour advance 1-hour window delivery, and may (haha unlikely) net $20.