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[quote=Anonymous][quote=Anonymous]I’m a nanny who also manages the house and I am having issues dealing with the new housekeeper who comes three times a week.

Previous housekeepers have always done their work based on the children’s schedules.  This new housekeeper either doesn’t understand or simply doesn’t care and is often cleaning the baby’s room when it’s time for her nap or vacuums outside her door during nap.  She also speaks loudly on her phone when the baby is napping.

She tells me the day before that she’s out of a cleaning supply so I don’t have time to order it and have to run out on my own time to get it.

She gets angry if I have to walk across a wet floor to change a poo diaper.

The worst is that she clearly favors the baby to the three-year-old despite his attempts to show her something or tell her something.  She looks right past him when he’s talking to her to coo over the baby.

I need to handle this on my own and not involve my employers.  She really is the best housekeeper they’ve ever had in terms of cleaning so letting her go is not an option.  Her English isn’t good and I depend on translating apps to communicate.

Please advise!  [/quote]

Give her a schedule of the baby’s naps and make it clear that she should not be cleaning around or in the baby’s room at that time.
When she’s going to mop, make sure that you are on the side with whatever supplies you may need, so you don’t have to cross the wet floor.
Have her put empty supply containers on the counter when she leaves, so you can pull out the next one.  I prefer to order in bulk (especially paper products), so I never run out. 
Teach the 3yo simple phrases in her language.  Then keep both children away from her so she can do her job.[/quote]

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