Anonymous
Post 01/10/2022 20:47     Subject: Nanny’s issues with new housekeeper

Anonymous wrote:I’m a nanny who also manages the house and I am having issues dealing with the new housekeeper who comes three times a week.

Previous housekeepers have always done their work based on the children’s schedules. This new housekeeper either doesn’t understand or simply doesn’t care and is often cleaning the baby’s room when it’s time for her nap or vacuums outside her door during nap. She also speaks loudly on her phone when the baby is napping.

She tells me the day before that she’s out of a cleaning supply so I don’t have time to order it and have to run out on my own time to get it.

She gets angry if I have to walk across a wet floor to change a poo diaper.

The worst is that she clearly favors the baby to the three-year-old despite his attempts to show her something or tell her something. She looks right past him when he’s talking to her to coo over the baby.

I need to handle this on my own and not involve my employers. She really is the best housekeeper they’ve ever had in terms of cleaning so letting her go is not an option. Her English isn’t good and I depend on translating apps to communicate.

Please advise!


Give her a schedule of the baby’s naps and make it clear that she should not be cleaning around or in the baby’s room at that time.
When she’s going to mop, make sure that you are on the side with whatever supplies you may need, so you don’t have to cross the wet floor.
Have her put empty supply containers on the counter when she leaves, so you can pull out the next one. I prefer to order in bulk (especially paper products), so I never run out.
Teach the 3yo simple phrases in her language. Then keep both children away from her so she can do her job.
Anonymous
Post 01/10/2022 12:45     Subject: Nanny’s issues with new housekeeper

Anonymous wrote:
Anonymous wrote:Why are you waiting for her to tell you when she's run out of cleaning supplies? If ordering them is your job then be proactive and always do a check to see what's running low and since they don't expire, when they're on sale order two.

Learn some of whatever her language she speaks and teach the 3 yr old. That will go a long way in creating goodwill.

If you see she's about to mop the floors, go run and grab the diaper bag so you can change a diaper if needed.


OP here. No, I’d have no idea if she was low on cleaning supplies as she keeps them in her cabinet. Good idea on teaching a few Spanish words to the 3 yr old.

And no, I’m not going to walk around the house with a diaper bag in case my charge poops and in case she might be mopping the floors.


Housekeeper needs to give you x amount of notice when she needs supplies. She also needs to respect any child's nap time.
Anonymous
Post 01/05/2022 10:20     Subject: Re:Nanny’s issues with new housekeeper

OP here. Thanks for the suggestions. I will implement them today.
Anonymous
Post 01/05/2022 10:14     Subject: Re:Nanny’s issues with new housekeeper

Pick your battles.

Lots of good suggestions about supplies, you can fix that on your end. You don't need to lug the diaper bag around, but stash a handful of diapers and some wipes on the other side of the house from where you usually change the baby so you never need to walk on the floors, that's something you can fix. Ignore her favoritism of the baby - she's not in charge of childcare.

The battles I would pick would be around the baby sleeping. Tell her as many times as necessary about the baby's nap schedule. If you go into the room to put the baby to sleep and she's cleaning, tell her to get out (nicely, but don't budge, don't let her finish, just shoo her out). Make it clear there is to be no vacuuming during that time. If she starts to turn on the vacuum, run right up to her and stop her.
Anonymous
Post 01/05/2022 09:19     Subject: Re:Nanny’s issues with new housekeeper

Why can’t you tel her to do the baby’s room first? Agree with others that if you are supposed to be managing the household you need to keep track of low supplies. And keep diapers stashed in other places es so you are not walking across a wet floor to grab a diaper and wipes.
Anonymous
Post 01/05/2022 00:54     Subject: Re:Nanny’s issues with new housekeeper

Anonymous wrote:
Anonymous wrote:I hear you, OP, and it’s a tale as old as time. Housekeepers resent playing second fiddle to nannies. The posters spouting off accusations have no clue what it’s like in wealthier homes. My current employers has a full time housekeeper who I luckily love! But it’s not always the way it goes.

Write a schedule every week of when the baby naps and when the housekeeper needs to be in another part of the house. Translate it. Also write out that you need her to tell you when she’s low on supplies.

As for her looking past your 3 yr old and cooing over the baby, keep both away from the housekeeper. Explain to the three year old that she’s busy and doesn’t speak English well.

Bottom line: you don’t have to like each other but she has to know that the children come first. You know this is what your employers want and it’s what’s best for the children.


OP here. Yes, I’ve heard stories from other nannies about difficult relationships with housekeepers but never experienced it.

I will definitely write out the baby’s nap schedule and translate it.

Thanks!


She's cleaning up the mess you and the kids make. So, really, be a bit more flexible and just order a few extra of each supply and every few weeks/months look to see what else is needed. Done.
Anonymous
Post 01/04/2022 21:46     Subject: Re:Nanny’s issues with new housekeeper

Anonymous wrote:
Anonymous wrote:I hear you, OP, and it’s a tale as old as time. Housekeepers resent playing second fiddle to nannies. The posters spouting off accusations have no clue what it’s like in wealthier homes. My current employers has a full time housekeeper who I luckily love! But it’s not always the way it goes.

Write a schedule every week of when the baby naps and when the housekeeper needs to be in another part of the house. Translate it. Also write out that you need her to tell you when she’s low on supplies.

As for her looking past your 3 yr old and cooing over the baby, keep both away from the housekeeper. Explain to the three year old that she’s busy and doesn’t speak English well.

Bottom line: you don’t have to like each other but she has to know that the children come first. You know this is what your employers want and it’s what’s best for the children.


This is a wise woman above, OP. Listen to her.

-MB



+1. Another employer of a nanny and housekeeper here. The children must come first.
Anonymous
Post 01/04/2022 21:10     Subject: Re:Nanny’s issues with new housekeeper

Anonymous wrote:I hear you, OP, and it’s a tale as old as time. Housekeepers resent playing second fiddle to nannies. The posters spouting off accusations have no clue what it’s like in wealthier homes. My current employers has a full time housekeeper who I luckily love! But it’s not always the way it goes.

Write a schedule every week of when the baby naps and when the housekeeper needs to be in another part of the house. Translate it. Also write out that you need her to tell you when she’s low on supplies.

As for her looking past your 3 yr old and cooing over the baby, keep both away from the housekeeper. Explain to the three year old that she’s busy and doesn’t speak English well.

Bottom line: you don’t have to like each other but she has to know that the children come first. You know this is what your employers want and it’s what’s best for the children.


This is a wise woman above, OP. Listen to her.

-MB