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[quote=Anonymous]Since you never were properly notified by the agency that the family requested your arrival at 3:30 as opposed to 2, and you arrived at 2 then the agency should pay you for the 1.5 hr discrepancy. However it appears you were at the prospective family’s home working for 3.5 hrs. so the family should pay for that & the agency should pay you for the half-hr. that you actually waited. I think the agency is showing irresponsibility in not informing you of the time change then requesting that you only invoice the family for 2.5 hrs. when in fact you were there for four. And the House Manager should not have asked you to stay an extra hr. if the contract stated that you were only to work for three. But I totally understand how stuff comes up in families and that they may have needed you longer. I fault the agency mostly overall…….[/quote]
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