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[quote=Anonymous]Our nanny called me at 7:30 this morning (she's supposed to come at 8am) and told me she couldn't find her car keys and didn't know what to do. She kept looking for the keys and I spoke to her again at 7:45, she still couldn't find the keys and still continued saying "I don't know what to do, it's not my fault, I've never done this before" until I finally said "I don't know what you should do but you need to find a way to get here because I can't be late for work." I'm a physician and being late to work means patients who took time off from work to see me end up waiting and waiting for me, they get annoyed and I lose business. Finally she tried to get her sister to get an Uber for her (she doesn't have the Uber app) but her sister was at work and didn't answer the phone. She asked me to do it for her and she'd pay me back (it was rush hour so cost was higher). I did it but just as the Uber came she found her keys and I had to pay a cancellation fee for the Uber (plus I'm not sure if it affects my rating on Uber). She ended up being 45 minutes late to work in which I had to take my oldest to school or he would have been late and then I ended up being 20 minutes late for work. At one point she did apologize and I know she didn't misplace her keys on purpose but I'm annoyed that she kept saying it wasn't her fault instead of apologizing (just because it wasn't on purpose doesn't mean it's not her fault) and couldn't figure out what to do. She's a grown woman with a responsibility to get to work on time and if something happens she needs to take responsibility and figure it out, not call me asking what she should do.

So anyway, my question is about the 45 minutes she was late. Do you count that towards her vacation time? It's hard to count just 45 minutes or do I deduct 45 minutes from her pay this week?[/quote]

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