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[quote=Anonymous]I went through the process with them for a nanny for the summer. I was told part of the initial fee covers a background check, so I would be upset if this were not true. They sent me two candidates which were not at all what I was looking for. The woman who handled the search was very defensive and unapologetic when I asked for additional candidates. She rarely replied to calls and emails and when she did, they were often rude and "snarky." I ended up getting a refund and found a wonderful nanny on my own. A friend of mine had actually recommended them, but later stopped using them after finding out how little they pay their nannies compared to how much they charge. There is a costly search fee which, imo, could be worth it. However, I don't think it's fair to double the rate they charge versus what they pay out. [/quote]
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