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[quote=Anonymous][quote=Anonymous]http://www.aupairamerica.biz/pdf/apia_policies_11.pdf
[/quote]

Thank you.  Yes, I've read this but it is not very clear.

On the one hand, it states:

"It is not the policy of AIFS to issue a refund of fees for time remaining on the contract in lieu of selecting a replacement."

Then later it states:

[i]"If a host family wishes a replacement to complete or extend their contract year but AIFS is unable to provide a replacement, the host
family is entitled to a refund according to the program’s refund calculation schedule (see schedule on the next page).[/i]

And then, if the rematch au pair doesn't work out, it states:

[i]"If between one and six months after arrival, the second au pair/companion on the contract is found to be incompatible, the au pair/
companion will be removed. The family may then, subject to the approval of AIFS, either (1) receive a refund under the terms of the
program’s refund policy or (2) receive a credit for the balance of the time on the contract that may be applied toward a new contract term."[/i]

Then finally, there is this:

[i]"If the host family has a serious change of circumstance (such as illness or relocation to an area where AIFS does not have a Community
Counselor within a one-hour drive) and is unable to continue in the 12-month program, AIFS will hold the host family’s credit
balance for up to one year. The credit balance can only be applied to a future placement. In extreme situations, AIFS in its sole
discretion, may refund the family in accordance with the program’s refund policy (see Refund Calculations schedule) if a replacement
host family is found for the au pair/companion involved."[/i]

Has anyone BTDT?  Advice?  I'm not a opposed to rematch with the right au pair, but it would probably save both sides time, effort and $$ if we cut our losses now, as it seems unlikely that we will find each other in a timely way.

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