Care.com review -- no show?

[Anonymous]

If you scheduled an interview with a potential nanny and she no-showed with no call/email/text, would you put a review to that effect on care.com?

[Anonymous]

As someone who has been in this situation (I had a very unexpected emergency and wasn't able to be in touch with the family I was to interview with before the scheduled time) and then had a negative review written, I can not stress enough how shi**y on your part this would be. You have no idea what this potential candidate's situation was, and to possibly sabotage their potential to obtain employment, without ever meeting them, is just wrong. I know you feel burned, but keep it to yourself. Care.com does not allow nannies to make changes to the review page and something like this could be truly damaging, and you have no idea if this person really deserves it.

[Anonymous]

I have a profile on Care and use it often to find gigs, so a negative review would definitely be a hindrance I feel. Unlike pp though, I wouldn't find it harsh if you felt the need to provide negative feedback on a no show/call/text. I would though, try to contact the sitter agin via email/ phone to try to find out why the no show. If you feel the reason was not legit, leave a review with your opinion.

[Anonymous]

I wouldn't. You aren't evaluating their childcare experience and you don't know why they didn't show. Just seems bitchy. -MB

[Anonymous]

I would. They should email, call or text to let you know they are not coming. If it is a true emergency, then email to apologize as soon as you can.

[Anonymous]

I would. As a nanny I would feel horrible about not showing up for a planned interview. I've had families push naps to later times just so I could meet the baby. A no call no show reflects upon the nanny's attitude toward her commitments. It's really not hard to email or text someone if you decide to cancel for whatever reason. I don't think the review should be harsh, but just a simple heads up to the other MBs.

[Anonymous]

I would, but only after trying to reach the no-show to find out what happened. If she doesn't respond apologetically after three days or so, write the review. She was irresponsible and thoughtless, and both those qualities reflect poorly on her child care abilities.

The safety and utility of communities like Care and Sitter City is dependent on users' willingness to share information. If you lived in a small town and would share the no-show information with a neighbor who was thinking of employing that sitter/nanny, you should share it on the web site.

[Anonymous]

Yes. I would state factual information.

[Anonymous]

I would wait a few days to see if you heard back from her first. There could be a few reasons that she didn't show or communicate with you about it, most I'm sure either have been mentioned or you could understand if she called/emailed 3 days later explaining herself. It's the ones that don't even bother to say something after several days that I would consider doing that for.

It's very unlikely that after 3 days she wouldn't have had a chance to write or call quickly to save grace. Anyone that values their reputation would try to do this once they could focus on it instead of the situation that caused them to miss the interview.

[Anonymous]

I would not do it immediately. Give the nanny an email and a day or two.

She's human, things happen, she may be really embarrassed something happened. A negative review is a pretty harsh reaction for something that may be a rare occurrence out of her control.

[Anonymous]

This is a toughie. First, try to work it out w/the potential nanny first before you post something publicly on a public forum. Something could have happened so try to contact her and see what she says. If she doesn't respond within a week, then you CAN post something, but it really is your call.

As a parent, I would only post something negative about someone if they were a horrible childcare provider. I.e., negligent, abusive, etc.
Not for someone who was a no show for an interview.
If she was a no show for a job and didn't call, then yes, that would be a whole different thing.

[Anonymous]

OP here -- I've emailed to ask what happened. I'm doubting I'll get a response, but we'll see.

[Anonymous]

I would wait a bit to see if I heard from the applicant. If I didn't hear within a day I would email to see if there was an explanation. If I got no response I would absolutely indicate that on Care.com.

Everyone has emergencies sometimes, but to totally not show up and never contact the interviewer is tremendously unprofessional and an absolute deal-breaker for me - whether it's a nanny or someone in my profession.

[Anonymous]

Tell her in your email you will post a review if she doesn't respond. That will be an indication if she cares at all.

[Anonymous]

I also agree with waiting to see if there is an explanation, but if not, you should definitely post to her profile. It's really a disservice to all of the good nannies competing for jobs who do their best to be professional. In the same vein, I wish there was a way to warn other nannies about flaky/crazy/rude employers on that site because I've encountered some doosies!