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Travel Discussion
Reply to "Don't fly United"
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[quote=Anonymous]I find it odd that people are fighting so hard for United - which is notorious for poor customer service. I just cannot believe that so many of you would be so understanding if this happened to you. Airline wants your seat so they can move a crew to another airport. They say the BEST they can do for you is $800 restricted voucher and a flight out the FOLLOWING afternoon. Most of us would be pissed! Damn a "gracious acceptance." I probably would have de-planed one the police came but I would have been giving the blues to any and every United employee I saw. My mother is a former gate agent for another airline and she said that in situations like this - people being bumped for crew - they were told to do whatever they could to make it right and they were given carte blanche as to what they could offer. $800 voucher and flight out 24 hours later was not a bona fide offer - hence, why no one took it. [/quote]
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