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Reply to "Don't fly United"
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[quote=Anonymous]I was bumped from a United flight to Houston. I had booked a couple of weeks in advance and paid a fairly steep ticket price. I even got to the airport an hour early because they wouldn't let me check in on line, which is sure sign that the flight is overbooked. When I got there, they just said no seat for you. They never offered anything to get people to voluntarily get off the flight, and I had to pitch a fit before they would even rebook me. They finally put me on another flight that went way north and had a long layover to get me into Houston at 1:00 am. I just happened to know a government official who was on my original flight who told me that he booked his seat the night before. The travel agency that booked my flight pitched a fit with United and they refunded the price of my ticket. I learned today, reading these articles, that the FAA requires this, and the airline is supposed to give you a written notice of your rights when they bump you involuntarily (which in all my years of traveling, I've never seen happen). I also know an airline executive who flies first class everywhere for free (even for personal travel), and I do think that is ridiculous. How in the world are these people supposed to know what their service is like if they don't use it? If I was the CEO of an airline, I would fly coach and require that all of my executives do so. [/quote]
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