I was bumped from a United flight to Houston. I had booked a couple of weeks in advance and paid a fairly steep ticket price. I even got to the airport an hour early because they wouldn't let me check in on line, which is sure sign that the flight is overbooked. When I got there, they just said no seat for you. They never offered anything to get people to voluntarily get off the flight, and I had to pitch a fit before they would even rebook me. They finally put me on another flight that went way north and had a long layover to get me into Houston at 1:00 am. I just happened to know a government official who was on my original flight who told me that he booked his seat the night before. The travel agency that booked my flight pitched a fit with United and they refunded the price of my ticket. I learned today, reading these articles, that the FAA requires this, and the airline is supposed to give you a written notice of your rights when they bump you involuntarily (which in all my years of traveling, I've never seen happen).

I also know an airline executive who flies first class everywhere for free (even for personal travel), and I do think that is ridiculous. How in the world are these people supposed to know what their service is like if they don't use it? If I was the CEO of an airline, I would fly coach and require that all of my executives do so.

Overbooking flights needs to be outlawed.

Anonymous wrote:

Anonymous wrote:I was dumb enough to accept a voucher last year for deplaning on American, and it was the biggest pain in the ass. It couldn't even be redeemed online so I had to go to DCA and wait an hour at the counter to redeem it in person. I don't blame anyone for not taking the bait. You know what sells? Cold hard cash.

The airlines should not be allowed to take advantage of uninformed customers like that.

Their gravy train, excuse me, PLANE... needs to come to a screeching halt. Enough is enough. No more useless vouchers!

I totally agree. It literally wouldn't have occurred to me in 2016 that I'd be issued a non-replaceable paper voucher that either had to be mailed in (Google horror stories of them getting "lost in the mail" and gone forever) or presented back in person. I only had a year to use it and there were all sorts of other restrictions. I learned my lesson for sure.

Anonymous wrote:I was dumb enough to accept a voucher last year for deplaning on American, and it was the biggest pain in the ass. It couldn't even be redeemed online so I had to go to DCA and wait an hour at the counter to redeem it in person. I don't blame anyone for not taking the bait. You know what sells? Cold hard cash.

The airlines should not be allowed to take advantage of uninformed customers like that.

Their gravy train, excuse me, PLANE... needs to come to a screeching halt. Enough is enough. No more useless vouchers!

I was dumb enough to accept a voucher last year for deplaning on American, and it was the biggest pain in the ass. It couldn't even be redeemed online so I had to go to DCA and wait an hour at the counter to redeem it in person. I don't blame anyone for not taking the bait. You know what sells? Cold hard cash.

Anonymous wrote:Was the $800 offered a voucher or cash? I'd take the cash, but would pass on a voucher. Vouchers are so hard to use.

Exactly. A $1,350. check would be ok.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:No more flying with United on my part. This is barbaric. There is nothing the CEO can do to change this. And why did the police react. At best this is a contractual matter between United and a passenger. Police is not a tool for United. They entered into a civil dispute. I hope the passenger sues both the police and the United. One picture speaks a thousand words. This video speaks volume. Good bye United.

+1. There is absolutely nothing United or their CEO can say to make this situation right or to change my mind about using them in the future. I will not use United - ever. Neither will my clients. It's as simple as that. I'm horrified by the videos I saw today and I'm even more horrified by United CEO's immediate statement. There are other airlines I can use to get me to where I need to go, and even if means paying a higher price, I'm ready to do it if it means not giving United another penny of my money.

Completely agree with this. I always thought they were shite because they always refuse to allow us to board early, to install a carseat for our children, but this incident shows what company they are.

I will do the same #Boycottunited

+ 1,000,000

Anonymous wrote:I feel like this is the price we pay for wanting really cheap airfare

United as well as most airlines are not that cheap. On top of that they nickel and dime you for everything. If I saw that happening, my first reaction would be to grab my stuff and kids and get the hell off that plane. I'd rather drive than risk flying with those nuts. If I saw them pulling out someone for the sake of forcing them to give up a seat, banging the man's head and dragging him out, no way I'd trust them with my or my families lives. It might be a long drive home, but we'd be renting a car and driving or rebooking on another airline.

Anonymous wrote:I feel like this is the price we pay for wanting really cheap airfare

Airfares are NOT cheap anymore, Bozo.

Anonymous wrote:

Anonymous wrote:No more flying with United on my part. This is barbaric. There is nothing the CEO can do to change this. And why did the police react. At best this is a contractual matter between United and a passenger. Police is not a tool for United. They entered into a civil dispute. I hope the passenger sues both the police and the United. One picture speaks a thousand words. This video speaks volume. Good bye United.

+1. There is absolutely nothing United or their CEO can say to make this situation right or to change my mind about using them in the future. I will not use United - ever. Neither will my clients. It's as simple as that. I'm horrified by the videos I saw today and I'm even more horrified by United CEO's immediate statement. There are other airlines I can use to get me to where I need to go, and even if means paying a higher price, I'm ready to do it if it means not giving United another penny of my money.

Completely agree with this. I always thought they were shite because they always refuse to allow us to board early, to install a carseat for our children, but this incident shows what company they are.

I will do the same #Boycottunited

I feel like this is the price we pay for wanting really cheap airfare

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:United stock almost back to where it opened this morning:
https://finance.yahoo.com/quote/UAL?p=UAL

Place your bets on whether passenger revenue will actually decline due to this incident. My bet is people will have forgotten about this in a week's time. Well know next month when they release passenger numbers.

I think their next earnings report will be down. I know the American public has the attention span of a flea, but this issue is bigger than they realize and won't go away quickly. I'm a former frequent flyer who had status on United, and this episode has gotten under my skin in a way nothing else has in recent memory. I have 200k miles I had planned to see about using on a trip with my family, but now I'm just going to cash them out, cancel my United credit card, and close that chapter of my life. They'll probably survive, but they'll have some rough times ahead. Munoz will be fired, mark my words.

So, mass genocide and dying child in Syria get a meh, but a man doesn't want to get off a plane, that's where you take a stand

speak for yourself. I don't think any body I know would say the situation in Syria is meh. However, I have no idea how to fix Syria but I do know how to fix United. We need to change the laws (and get the CEO fired)

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:United stock almost back to where it opened this morning:
https://finance.yahoo.com/quote/UAL?p=UAL

Place your bets on whether passenger revenue will actually decline due to this incident. My bet is people will have forgotten about this in a week's time. Well know next month when they release passenger numbers.

I think their next earnings report will be down. I know the American public has the attention span of a flea, but this issue is bigger than they realize and won't go away quickly. I'm a former frequent flyer who had status on United, and this episode has gotten under my skin in a way nothing else has in recent memory. I have 200k miles I had planned to see about using on a trip with my family, but now I'm just going to cash them out, cancel my United credit card, and close that chapter of my life. They'll probably survive, but they'll have some rough times ahead. Munoz will be fired, mark my words.

So, mass genocide and dying child in Syria get a meh, but a man doesn't want to get off a plane, that's where you take a stand

I think it was the woman yelling in the background of video that did it for everyone ... as for Syria, we are not allowed to see the pictures of dead babies killed by barrel bombs...the media does not think we are nature enough for that or cuss words.

Anonymous wrote:

Anonymous wrote:United stock almost back to where it opened this morning:
https://finance.yahoo.com/quote/UAL?p=UAL

Place your bets on whether passenger revenue will actually decline due to this incident. My bet is people will have forgotten about this in a week's time. Well know next month when they release passenger numbers.

I think their next earnings report will be down. I know the American public has the attention span of a flea, but this issue is bigger than they realize and won't go away quickly. I'm a former frequent flyer who had status on United, and this episode has gotten under my skin in a way nothing else has in recent memory. I have 200k miles I had planned to see about using on a trip with my family, but now I'm just going to cash them out, cancel my United credit card, and close that chapter of my life. They'll probably survive, but they'll have some rough times ahead. Munoz will be fired, mark my words.

So, mass genocide and dying child in Syria get a meh, but a man doesn't want to get off a plane, that's where you take a stand

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

It wasn't an Involuntary Denied Boarding. He had ALREADY boarded. It was an involuntary de-boarding.

You are incorrect. A passenger is not officially boarded until the aircraft door is shut. Please stop spreading misinformation.

Please go f yourself.

Why? Don't like reality? I'm honestly confused at the hate here. Please go research these things.

You are confused because you are a sheep. Most of us, when told by the authorities to do something that is clearly wrong, refuse. Maybe it was legal for united to do this, but none the less it was clearly wrong. If there are laws that allow that, those laws are bad. Did you never read Thoreau? If not, are you a US citizen?

This. We are not cattle to be herded around to our destinations, beaten down if we stray out of our lane. The inhumanity of the treatment is what is so galling and appalling. We expect our pets to be treated better than this man was. United had choices here. Their corporate culture is clearly broken.