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Travel Discussion
Reply to "Don't fly United"
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[quote=Anonymous]I wonder how much info the CEO had to write this letter to his employees initially: This situation was unfortunately compounded when one of the passengers we politely asked to deplane refused, and it became necessary to contact Chicago Aviation Security Officers to help," the letter says. "While I deeply regret this situation arose, I also emphatically stand behind all of you, and I want to commend you for continuing to go above and beyond to ensure we fly right." After blaming the victim, he is now apologizing again trying to do damage control. I am guessing his executives or the ones who briefed him and suggested the language in the first letter are in de*p shit. [/quote]
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