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Reply to "FSA Feds claim being denied over and over again...."
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[quote=Anonymous]I've been using FSAFEDs for more than 6 years and never really had a problem. I noticed, this year, that two of my claims were erroneously denied. The reviewers seem to be a little less competent lately. I've called, explained THEIR mistake (both times they misread easy-to-read day care receipts and did not correlate the receipt to the claim dates I submitted online), and resolved the issues, but who feels like the hassle? Long story short, I felt like OPM, which administers the contract, needed to know about the lackluster service of the contractor. I called OPM and they noted that one can log a complaint at fsa@opm.gov. I encourage everyone to speak up to OPM if the FSAFeds reviewers are hosing you.[/quote]
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