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Reply to "FSA Feds claim being denied over and over again...."
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[quote=Anonymous]I have two children who receive Remicade infusions for Crohn's disease every eight weeks. We pay a $50 copay for each child every time they're infused. FSAFEDS denies the claim that's automatically submitted (because it's a copay) every time saying the claims are duplicative. Sometimes, even when I submit the claim manually, they say the claims are duplicative. I've called to speak to reps and managers, but none of them seem to be able to understand that TWO kids with TWO different names are receiving the same treatment on the same day with the same copay. It's tedious and ridiculous. Does anyone know if OPM has a place to send feedback for the FSAFEDS contractor? FSAFEDS used to be much easier to deal with, but the last year or so, not so much. [/quote]
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