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[quote=Anonymous][quote=Anonymous][quote=Anonymous]When a customer is late and still receives service it backs up all of the other paying customers.[/quote] I agree with this, but OP called to let them know she was running late. At that point the salon should have told her to reschedule if they could not accommodate her. She did the right thing. She didn't just show up late and expect to be accommodated.[/quote] +1 OP gave them an out. They chose to keep the appointment. Their problem, not OP's. [/quote]
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