Reply to Anyone else annoyed with huge number of reminders "to check in for your appointment now" a week ahead of time?

Forum Index » Health and Medicine

Reply to "Anyone else annoyed with huge number of reminders "to check in for your appointment now" a week ahead of time?"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I am a Nurse Practitioner. Today, I had one No Show and my colleague had two No Shows and a same- day cancellation. If these patients had cancelled earlier, we could have gotten someone else in, instead of squeezing them in at lunch or putting them at the end of the day. The same-day cancellation appointment was filled by someone who needed to come in ASAP. I understand the calls are annoying- but this is the other side of the story.[/quote]

We allunderstand no shows are bad; that’s not the issue here. The question is whether you are fixing the problem by bombarding the rest of us with endless reminders. Presumably, your no shows were also reminded numerous times and yet still didn’t show. [/quote]

Exactly this.

Also the person who cancelled may not have been able to do it earlier. I recently cancelled an appt same day because my kid and tested positive for flu that day (Monday morning). I didn't know I'm advance on the last prior business day (Friday) that we would be sick. I got all the texts and confirmed every time but life happens.[/quote]

From an individual perspective, I absolutely understand. And you cancelled. And someone was sick. It is wonderful that you cancelled- people will also come in sick- which is also not ideal. Late cancellations can often be filled. No Shows are not the same, are not able to be filled and are common. I don’t know what the sweet spot is, but reminders- at some level- are helpful.[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics