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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I know of a soccer manager where one parent contacted her about getting some alternative coaching for the players and essentially complaining about the current coach's style.  Something to the effect like, "the girls need be brought to the next level and I don't think Coach Larla is the one who can bring them there."

The manager responded by saying that she should reach out to the coach if she has any concerns about coaching.  Then during a conversation with the coach, the manager mentioned the email and the coach asked her to forward it, which she did.  When the parent found out, she was furious with the manager for breaking the confidence.  Thing is, there is no assumed confidence in emails between parents and the manager.  Besides, that parent is a complete pita and I would love to see her find another team.  But this team is just too convenient for her logistically, and she is too selfish to make a sacrifice for her daughter.  Pathetic woman!!
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So the manger told the parent to reach out to the coach directly with these concerns and then the manager told the coach anyway?

The manager was right to say take it directly to the coach but was not in the right to also share the info with the coach after the fact. The coach has no claim to the email. The manager is not a club employee and as stated earlier in this thread volunteers for the team NOT the coach. [/quote]

Actually, the manager does have every right to forward an email to the coach at her discretion.  Especially in a situation where the parent clearly is trying to undermine the coach.  It is not the manager's job to protect a parent from a coach finding out she wants to fire him.  She was foolish to share that information with the manager.  She is free to leave whenever she wants.  And I and other parents on the team are very happy with the coach.  This parent is a problem parent for many many reasons, and this is just one of them.  She is a trouble maker, and the manager wanted to stop her in her tracks.[/quote]

No they don't. The parent is a customer. The manager has no role in regards to whether parents are happy with the club or coach. The manager should simply encourage the parent to talk with the coach directly and remind the parent that the manager has no say in these matters. It is not the managers job or responsibility to be a nark. Can't have it both ways. You can't tell the parent to talk to the coach directly about it and then go behind the parents back and control the parents narrative on the subject.

The manager was totally in the wrong.[/quote]

I still disagree.  The manager can do as she pleases.  Afterall, she is a volunteer and there is nothing in her job description that specifies she works for the parents.  She is more of a liaison between coach and parents as well as financial manager and coordinator for the team.  It is not the job of the manager to deal with crazy parents who should have long been kicked off the team.  By exposing the parent's email to the coach, she is making it easier for the coach to decide what is best for the team...and that very well may be suggesting the parent find another team.  That is really what needs to happen.  The manager has no obligation to protect the player or parent, who happens to be a nutcase.   You are only hearing about one of many many disruptive incidents that this parent has caused.[/quote]

No it isn't her job to deal with crazy parents. All she needed to say was, talk to the coach. End of story. Just because you and the other parents happen to dislike the one parent you think it is ok. It isn't ok. Let the disgruntled parent and the coach sort it out. If you have problems with the parent yourself you may also feel free to talk with the coach. That is how it works.

The fact that the manager basically said, "not my job so go and talk to the coach" and then went and poked her nose in it anyways tells me she would do the same thing to you if you expressed a disagreement about the coach. The parent may be a pain in the ass but now the manager can't be trusted by parents. You understand this now right? The manager didn't side with the team, she sided with the coach. I certainly hope you don't over share with her after a difficult loss. 
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LOL, I think you are that parent afterall.  You sound just like her.   :lol: Why don't you just go find a new team!![/quote]

Just because someone is disagreeable does not mean that they are wrong. The team manager lied to the parent, she told the parent to do one thing and then did what she wanted to do anyway. And the fact that the manager apparently has gossiped about the matter with the entire team. That is real nice in and of itself. You have a real peach of a team manger.

As a team manager you cannot say "It's not my job to deal with crazy parents" and then go and do exactly that, all the while being a gossip to boot. These are things that are not he team mangers job.[/quote]

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