Reply to I just complained about a grocery store employee who was rude to me

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]OP here:

I didn't expect this to blow up and just went to bed last night after posting.

Anyway, here's what happened:

I was in the self checkout section, of my fairly large neighborhood grocery.  There are two people manning the self checkout.  I couldn't find anyone, and was searching for a while, before I finally found a woman, who seemed to know that I was approaching (body language) but didn't look up or acknowledge me.  Finally I got close enough and said- Excuse me, I just need you to verify my age (to buy wine).

She looked up at me, then looked away dismissively and said "You're not in my section."

I was thinking, "What the hell?" but another checkout worker had come up, so I moved over to her and told her what i needed to do.  Then, because I just had a feeling about how I had been treated, I asked her whether she was able to do all the sections of the self checkout, and she said she was.  I asked if all the workers were able to and she said yes- she seemed kind of confused as to why I was even asking such a silly question.

It was such unneccessary rudeness and hostility for no reason.

At the end both workers were next to each other and I think the nice worker could tell I looked kind of annoyed, and she said to me, "Was everything okay?"  so I asked her, "How do I go about giving customer service feedback?"  And she directed me to the website.  The whole time rude cashier lady was standing behind her, literally staring me down.

I don't think someone like that should be working with customers.  I truly doubt I'm the first one she treated that way as the hostility came out of nowhere[/quote]

OK...so you wanted her to do you a favor basically, because she is assigned to a section and you were not in it. Because you "didn't like her tone," your original post insinuates you hope she loses her job or gets some other bad consequence. Maybe she was having a terrible day. Maybe someone close to her is very ill or she doesn't know how she's going to pay the light bill this month. Maybe her car broke down. But you wish ill upon her for not doing you a favor.

You need professional help to deal with your superiority complex and sense of entitlement, and lack of empathy and patience. [/quote]

You don't see the irony of riding in on your moral high horse accusing people of having a superiority complex?

Btw, maybe, she is terrible at her job and does this to customers all day.  As an employer, I would want to know.  Maybe she doesn't lose her job today or maybe she does, because this isn't the first time.  Life is tough.  Suck it up and do your job.[/quote]

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