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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Why didn't United know these flight attendants were coming in? From what I read they commute via this flight regularly. [/quote]

There is a staffing shortage and it was decided last minute that they were needed to work a flight out of Louisville the following morning.[/quote]
Too bad they refused to offer the full $1350. for giving up your paid seat.[/quote]

True. Let's say they did up it to $1350 and there were no takers. What should they do then?[/quote]

Then they should transport their staff to Louisville by alternate means - another airline, bus, paid car.[/quote]

In this case, taht wouldn't work. No other flight options, and going by car means the crew would be too long on the road and[b] not get enough sleep to be able to work the early morning flight out of Louisville that they were assigned to[/b][i][u].[/quote]

It's what, about 5 hours between Chicago and Louisville.  And between taxiing and ground ops, it's at least an hour flight.  So, absolute worst case scenario in driving, the flight the next morning would have been delayed by ~4 hours.  Not ideal, but certainly a heck of a lot better than the situation United has now.[/quote]

Sure, that would be a better option IF they could foresee a bumped passenger would throw a tantrum. They didn't expect that, since passengers get bumped every day (including 2 others on the same flight) and security doesn't need to be called.

By delaying the first morning flight of the day out of Louisville, that messes up a whole string of flights down the line for that day. Still, that would indeed be cheaper overall considering what happened in this case, but I dont' see how a United manager could have predicted this passenger's behavior in advance.[/quote]

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