Anonymous wrote:

Anonymous wrote:

Anonymous wrote:United is getting hits where it hurts.

Shares down 4% this morning. Board won't ignore that.

Keep selling people!

Ouch!!

Munoz will be gone in a week, I believe.

Yes. He's definitely toast by now.

Anonymous wrote:I can't believe how poorly United is handling this crisis. They are letting kitchen fire burn down the whole house.

Totally.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:United is getting hits where it hurts.

Shares down 4% this morning. Board won't ignore that.

Keep selling people!

Ouch!!

Munoz will be gone in a week, I believe.

Or less. He's made a bad thing far worse.

Anonymous wrote:

Anonymous wrote:I can't believe how poorly United is handling this crisis. They are letting kitchen fire burn down the whole house.

Seriously. They should have apologized, promised to investigate, etc, but they keep acting like corporate jerks who care nothing about their customers.

Agreed. Their CEO is their #1 jerk.

Anonymous wrote:

Anonymous wrote:

Supposedly American Airlines also flies that route. No idea if they had available seats that day, but it's possible.

They do, but you really need to push the gate agent to find flights on another airline. Travelers really need to read up on this stuff and be prepared.

One would think that when the "travelers" in question are actually airline employees, they would be totally prepared and would know all the rules.

Anonymous wrote:

Anonymous wrote:United is getting hits where it hurts.

Shares down 4% this morning. Board won't ignore that.

Keep selling people!

Ouch!!

Munoz will be gone in a week, I believe.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Why didn't United know these flight attendants were coming in? From what I read they commute via this flight regularly.

There is a staffing shortage and it was decided last minute that they were needed to work a flight out of Louisville the following morning.

Too bad they refused to offer the full $1350. for giving up your paid seat.

True. Let's say they did up it to $1350 and there were no takers. What should they do then?

Then they should transport their staff to Louisville by alternate means - another airline, bus, paid car.

In this case, taht wouldn't work. No other flight options, and going by car means the crew would be too long on the road and not get enough sleep to be able to work the early morning flight out of Louisville that they were assigned to.

Supposedly American Airlines also flies that route. No idea if they had available seats that day, but it's possible.

Flight attendants can also jump seat for free on any airline. A united flight attendant could get on an American Airlines flight.

It was too late for that. Last AA flight on that route is 6:40pm on Sundays, and they needed space for 4 flight crew.

Anonymous wrote:

Anonymous wrote:

It wasn't an Involuntary Denied Boarding. He had ALREADY boarded. It was an involuntary de-boarding.

You are incorrect. A passenger is not officially boarded until the aircraft door is shut. Please stop spreading misinformation.

Please apply some common sense. Normal people consider showing your boarding pass and getting on the plane to be *boarding the plane*. He had already done that. HE BOARDED THE PLANE.

Anonymous wrote:United is getting hits where it hurts.

Shares down 4% this morning. Board won't ignore that.

Keep selling people!

Ouch!!

Anonymous wrote:I can't believe how poorly United is handling this crisis. They are letting kitchen fire burn down the whole house.

Seriously. They should have apologized, promised to investigate, etc, but they keep acting like corporate jerks who care nothing about their customers.

Anonymous wrote:

Anonymous wrote:

It wasn't an Involuntary Denied Boarding. He had ALREADY boarded. It was an involuntary de-boarding.

You are incorrect. A passenger is not officially boarded until the aircraft door is shut. Please stop spreading misinformation.

Link your source. Thank you.

United is getting hits where it hurts.

Shares down 4% this morning. Board won't ignore that.

Keep selling people!

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Why didn't United know these flight attendants were coming in? From what I read they commute via this flight regularly.

There is a staffing shortage and it was decided last minute that they were needed to work a flight out of Louisville the following morning.

Too bad they refused to offer the full $1350. for giving up your paid seat.

True. Let's say they did up it to $1350 and there were no takers. What should they do then?

Then they should transport their staff to Louisville by alternate means - another airline, bus, paid car.

In this case, taht wouldn't work. No other flight options, and going by car means the crew would be too long on the road and not get enough sleep to be able to work the early morning flight out of Louisville that they were assigned to[i][u].

It's what, about 5 hours between Chicago and Louisville. And between taxiing and ground ops, it's at least an hour flight. So, absolute worst case scenario in driving, the flight the next morning would have been delayed by ~4 hours. Not ideal, but certainly a heck of a lot better than the situation United has now.

Sure, that would be a better option IF they could foresee a bumped passenger would throw a tantrum. They didn't expect that, since passengers get bumped every day (including 2 others on the same flight) and security doesn't need to be called.

By delaying the first morning flight of the day out of Louisville, that messes up a whole string of flights down the line for that day. Still, that would indeed be cheaper overall considering what happened in this case, but I dont' see how a United manager could have predicted this passenger's behavior in advance.

Anonymous wrote:

Supposedly American Airlines also flies that route. No idea if they had available seats that day, but it's possible.

They do, but you really need to push the gate agent to find flights on another airline. Travelers really need to read up on this stuff and be prepared.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Why didn't United know these flight attendants were coming in? From what I read they commute via this flight regularly.

There is a staffing shortage and it was decided last minute that they were needed to work a flight out of Louisville the following morning.

Too bad they refused to offer the full $1350. for giving up your paid seat.

True. Let's say they did up it to $1350 and there were no takers. What should they do then?

Then they should transport their staff to Louisville by alternate means - another airline, bus, paid car.

In this case, taht wouldn't work. No other flight options, and going by car means the crew would be too long on the road and not get enough sleep to be able to work the early morning flight out of Louisville that they were assigned to.

Supposedly American Airlines also flies that route. No idea if they had available seats that day, but it's possible.

Flight attendants can also jump seat for free on any airline. A united flight attendant could get on an American Airlines flight.