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Reply to "Michael’s Spray Paint Policy"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous]I would have calmly asked her if her manager could please come explain the policy, because it sounds like the details are not correct.[/quote] The manager was on break. I don’t get how the employee couldn’t have asked someone else. That is why I would have started a scene. [/quote] +1. Different scenario but I was in the same situation at the Potomac Yards Michael's. The cashier insisted I needed a Michael's credit card to use one of the standard Michael's coupons. She kept pointing to the display that said you'd save whatever % if you opened a Michael's credit card that day. That's great, but I'm just trying to use the regular 20% off Michael's coupon that you can find on their webpage, app, mailers, etc. Manager was unavailable, and apparently there was no one else she could ask? So frustrating. Doesn't everyone use a coupon at Michael's? How was this her first experience with coupons? Very poor training. [/quote]
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