Anonymous
Post 10/13/2024 16:49     Subject: Michael’s Spray Paint Policy
Anonymous wrote:
Anonymous wrote:I would have calmly asked her if her manager could please come explain the policy, because it sounds like the details are not correct.


The manager was on break.

I don’t get how the employee couldn’t have asked someone else. That is why I would have started a scene.


+1. Different scenario but I was in the same situation at the Potomac Yards Michael's. The cashier insisted I needed a Michael's credit card to use one of the standard Michael's coupons. She kept pointing to the display that said you'd save whatever % if you opened a Michael's credit card that day. That's great, but I'm just trying to use the regular 20% off Michael's coupon that you can find on their webpage, app, mailers, etc. Manager was unavailable, and apparently there was no one else she could ask? So frustrating. Doesn't everyone use a coupon at Michael's? How was this her first experience with coupons? Very poor training.
Anonymous
Post 10/13/2024 10:29     Subject: Michael’s Spray Paint Policy
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:I would have calmly asked her if her manager could please come explain the policy, because it sounds like the details are not correct.


The manager was on break.

I don’t get how the employee couldn’t have asked someone else. That is why I would have started a scene.


You sound unhinged. You don't start a scene over something minor and take it out on the poor cashier.


You speak up so the corporation realizes how upset people are at their idiotic policies. Recorded videos that go viral seem to be the only way to affect change with a lot of institutions.


One change they sometimes also effect is to cause the instigating loon in the video problems with their own place of employment or social circle as others realize they don’t want to associate with such a person. Michael’s will feel it a lot less than you when your viral video gets you harassed by the public as “Spray Paint Karen.” Double edged sword. I can’t believe you’d actually want such notoriety.
Anonymous
Post 10/13/2024 09:09     Subject: Michael’s Spray Paint Policy
Anonymous wrote:You're awful. Don't take it out on the poor cashier making pennies. They have so say. You take it to the top.


I had a similar experience trying to buy cold medicine. The grocery store manager insisted I provide an I.D, but I didn't have an I.D. on my person. I am in my golden years, and she insisted on proof of age.

I tried to contact the corporate level customer relations. No go. They have thoroughly insulated themselves.

I now avoid that grocery store chain like the plague. They had me over a barrel when I was feeling horrible, and made me feel even worse. I will not give them my business unless I have no other options. They can go to hell.
Anonymous
Post 10/12/2024 21:32     Subject: Michael’s Spray Paint Policy
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:I would have calmly asked her if her manager could please come explain the policy, because it sounds like the details are not correct.


The manager was on break.

I don’t get how the employee couldn’t have asked someone else. That is why I would have started a scene.


You sound unhinged. You don't start a scene over something minor and take it out on the poor cashier.


You speak up so the corporation realizes how upset people are at their idiotic policies. Recorded videos that go viral seem to be the only way to affect change with a lot of institutions.
Anonymous
Post 10/12/2024 17:58     Subject: Michael’s Spray Paint Policy
Anonymous wrote:
Anonymous wrote:I would have calmly asked her if her manager could please come explain the policy, because it sounds like the details are not correct.


The manager was on break.

I don’t get how the employee couldn’t have asked someone else. That is why I would have started a scene.


You sound unhinged. You don't start a scene over something minor and take it out on the poor cashier.
Anonymous
Post 10/12/2024 17:55     Subject: Michael’s Spray Paint Policy
You're awful. Don't take it out on the poor cashier making pennies. They have so say. You take it to the top.
Anonymous
Post 10/12/2024 17:50     Subject: Michael’s Spray Paint Policy
Anonymous wrote:
Anonymous wrote:Some of the previous posters are seriously unhinged. You think a cashier making minimum wage likes to pester people for ID? That the cashier is making up requirements for fun? The way the system is set up is they have to mark they have checked ID or a birthdate because it is a law.

§ 131.03 SALE AND POSSESSION OF AEROSOL SPRAY PAINT CANS BY JUVENILES.
It is unlawful for any person to sell, exchange, give or loan, or cause or permit to be sold, exchanged, given, or loaned, any pressurized can or other container commonly known as an aerosol spray paint can or container which contains paint or dye to anyone under the age of 18 years. It is unlawful for anyone under the age of 18 years to purchase or otherwise obtain any aerosol spray paint can or for a juvenile to possess an aerosol spray paint can in a public place unless the juvenile is in the presence of his or her parent or guardian.
('83 Code, § 9.20.030) (Ord. 1048, passed - -91) Penalty, see § 10.99

So they program the registers to ask the question about birthdate or check ID. The cashier is just told- don't discriminate based on looks, check everyone's ID who wants to buy spray paint.


+1,000 to the above.

It's simply mean and self-centered to blame the individual employees, who simply want to keep their jobs FFS!, for doing things they are told they MUST do for every transaction. Try to be civilized, all of you who proclaim such fury at the cashiers. Those cashiers hate it all as much as you do -- more, in fact, because for you it's just one transaction, but for them it's potentially many transactions each shift where they have to be the "bad guy" asking for IDs or denying sales, all based on polices entirely out of their individual control.

Making the cashier's life hell -- yeah, even for a few minutes -- gets you nothing, and makes that person's day a little sh**tier. If doing that to some random cashier makes you feel better, you need a serious attitude adjustment.


NP - I'm sorry. I try not to get upset at employees, but I will definitely express my unhappiness with store policies to the employee who is literally the only face of the corporation that I am allowed to interact with. If we all just suck it up because it's not the fault of the employee, the store/company will never understand why their business is declining and will not change.

Speak up, be polite, and ask the employee to pass along your concerns to the manager (or do it yourself). I went through a hellish experience in the Immigration line at Dulles, asked to speak to a manager and the CBP guy told me that the only way to effectuate change was to complain to my Congressman. He sympathized. I also contacted Dulles and they were really responsive re: the part that they controlled. Don't give up and live in a crap world.
Anonymous
Post 10/12/2024 16:56     Subject: Michael’s Spray Paint Policy
Anonymous wrote:Yea, sometimes these age requirements are insane. A few months back H and I stopped at the grocery store to get beer. I'm in my 40s and look every day of it. They refused to sell to us because I had forgotten my ID, even though H had his ID and was paying. The weird thing is if I had been H's child, he would have been able to purchase without me needing an ID.


I am 31 and somewhat young looking, but I rarely get carded anymore except when I'm in a college town or at the ABC store. Anyways, I've cut down on drinking lately so frequently buy N/A beer to bring to parties. Apparently, they need to card you for that so they refused to sell to me when I did not have my ID. What a load of crap.
Anonymous
Post 10/11/2024 19:15     Subject: Michael’s Spray Paint Policy
Anonymous wrote:
Anonymous wrote:Don’t blame the cashier, blame the idiots who think everything in the universe needs to be regulated. I’ve been carded for spray paint at Lowe’s but not Home Depot. The cashier really should have known the policy though.


Everything except guns.

Are you making threats or something?
Anonymous
Post 10/11/2024 19:13     Subject: Michael’s Spray Paint Policy
If they don't want to take your money, then just walk out with it and consider it a gift.
Anonymous
Post 10/11/2024 17:11     Subject: Michael’s Spray Paint Policy
Anonymous wrote:I would have calmly asked her if her manager could please come explain the policy, because it sounds like the details are not correct.


The manager was on break.

I don’t get how the employee couldn’t have asked someone else. That is why I would have started a scene.
Anonymous
Post 10/11/2024 16:09     Subject: Michael’s Spray Paint Policy
Anonymous wrote:
Anonymous wrote:
Anonymous wrote:Yea, sometimes these age requirements are insane. A few months back H and I stopped at the grocery store to get beer. I'm in my 40s and look every day of it. They refused to sell to us because I had forgotten my ID, even though H had his ID and was paying. The weird thing is if I had been H's child, he would have been able to purchase without me needing an ID.


I have never, ever in my 50+ years of life had a checker check my id and my dh's. I would have lost my mind. The manager of that store would remember me forever.


Unclench grandma. This is complete BS. You’ve never bought a decongestant?


I was referring to buying alcohol idjit.
Anonymous
Post 10/11/2024 16:07     Subject: Michael’s Spray Paint Policy
Anonymous wrote:
Anonymous wrote:Some of the previous posters are seriously unhinged. You think a cashier making minimum wage likes to pester people for ID? That the cashier is making up requirements for fun? The way the system is set up is they have to mark they have checked ID or a birthdate because it is a law.

§ 131.03 SALE AND POSSESSION OF AEROSOL SPRAY PAINT CANS BY JUVENILES.
It is unlawful for any person to sell, exchange, give or loan, or cause or permit to be sold, exchanged, given, or loaned, any pressurized can or other container commonly known as an aerosol spray paint can or container which contains paint or dye to anyone under the age of 18 years. It is unlawful for anyone under the age of 18 years to purchase or otherwise obtain any aerosol spray paint can or for a juvenile to possess an aerosol spray paint can in a public place unless the juvenile is in the presence of his or her parent or guardian.
('83 Code, § 9.20.030) (Ord. 1048, passed - -91) Penalty, see § 10.99

So they program the registers to ask the question about birthdate or check ID. The cashier is just told- don't discriminate based on looks, check everyone's ID who wants to buy spray paint.


This. She doesn't want to get fired, fined, and possibly go to jail just because OP wants to play arts and crafts.

But this is DCUM where no one ever worked as a bartender, waitress, cashier, or any other job that required checking IDs because even as students, their only jobs were cushy internships at their Dad's corporation.


No one is going to jail because of spray paint. Drama Queen.
Anonymous
Post 10/11/2024 16:06     Subject: Michael’s Spray Paint Policy
Anonymous wrote:
Anonymous wrote:Some of the previous posters are seriously unhinged. You think a cashier making minimum wage likes to pester people for ID? That the cashier is making up requirements for fun? The way the system is set up is they have to mark they have checked ID or a birthdate because it is a law.

§ 131.03 SALE AND POSSESSION OF AEROSOL SPRAY PAINT CANS BY JUVENILES.
It is unlawful for any person to sell, exchange, give or loan, or cause or permit to be sold, exchanged, given, or loaned, any pressurized can or other container commonly known as an aerosol spray paint can or container which contains paint or dye to anyone under the age of 18 years. It is unlawful for anyone under the age of 18 years to purchase or otherwise obtain any aerosol spray paint can or for a juvenile to possess an aerosol spray paint can in a public place unless the juvenile is in the presence of his or her parent or guardian.
('83 Code, § 9.20.030) (Ord. 1048, passed - -91) Penalty, see § 10.99

So they program the registers to ask the question about birthdate or check ID. The cashier is just told- don't discriminate based on looks, check everyone's ID who wants to buy spray paint.


+1,000 to the above.

It's simply mean and self-centered to blame the individual employees, who simply want to keep their jobs FFS!, for doing things they are told they MUST do for every transaction. Try to be civilized, all of you who proclaim such fury at the cashiers. Those cashiers hate it all as much as you do -- more, in fact, because for you it's just one transaction, but for them it's potentially many transactions each shift where they have to be the "bad guy" asking for IDs or denying sales, all based on polices entirely out of their individual control.

Making the cashier's life hell -- yeah, even for a few minutes -- gets you nothing, and makes that person's day a little sh**tier. If doing that to some random cashier makes you feel better, you need a serious attitude adjustment.


What a load of horse shite. I'm 60+ with gray hair and they need to see my id to buy spray paint? No, only one idiot at HD did and he didn't tell me why he wanted my birthdate.
Anonymous
Post 10/11/2024 15:32     Subject: Michael’s Spray Paint Policy
Anonymous wrote:Don’t blame the cashier, blame the idiots who think everything in the universe needs to be regulated. I’ve been carded for spray paint at Lowe’s but not Home Depot. The cashier really should have known the policy though.


Everything except guns.