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Travel Discussion
Reply to "Hotel or Resort pre stay asks"
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[quote=Anonymous][quote=Anonymous]My friend’s family owned the Aman Resorts, and she told me that they encourage weird requests because meeting them is part of the way that they distinguish the luxury hotel experience from the everyday hotel experience. It becomes part of their reputation for the quality of their service.[/quote] Exactly. Maybe many haven’t experienced luxury or over the top customer service that goes above and beyond. The way I read the iPad thing is it was something done by the staff not requested. There is nothing to indicate the OP is a 5% tipper or slightly assholish at all. Luxury hotels and resorts make it their credo to do everything from sourcing and embroidering kids robes and even leaving photos by the bed. We had a hotel in Paris take photos from our instagram of our dog and leave them framed in our room. Those little details set apart the extraordinary from the ordinary and cost so little.[/quote]
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