When a hotel puts a space for pre stay requests in the app or online, are they bothering to read it? It is NEVER about a photo of bacon. If they are missing the little things, the “frivolous” requests as some people put it, what bigger things are they missing? Why have a space for special requests if you are not going to bother to read them.

The bigger thing you're missing is the underpaid, under-appreciated, over-worked disgruntled staff member running a used condom over your pillowcase.

Anonymous wrote:The reason I ask not demand a photo of cooked bacon 🥓 is specifically to test their check-in apps or online that have a random box that asks if the can do anything to make your hotel stay special.

I never expect it but if you are going to have a place to fill in Freeform something, then maybe they should actually read it.

And I love bacon!

Guaranteed way to ensure the staff - the people who you entrust with cleanliness, food safety, .. - hates you.

I'm familiar with hospitality and, trust me, you do not want them on your bad side.

Anonymous wrote:

Anonymous wrote:My friend’s family owned the Aman Resorts, and she told me that they encourage weird requests because meeting them is part of the way that they distinguish the luxury hotel experience from the everyday hotel experience. It becomes part of their reputation for the quality of their service.

Exactly. Maybe many haven’t experienced luxury or over the top customer service that goes above and beyond.

The way I read the iPad thing is it was something done by the staff not requested.

There is nothing to indicate the OP is a 5% tipper or slightly assholish at all. Luxury hotels and resorts make it their credo to do everything from sourcing and embroidering kids robes and even leaving photos by the bed.

We had a hotel in Paris take photos from our instagram of our dog and leave them framed in our room.

Those little details set apart the extraordinary from the ordinary and cost so little.

So they googled you and dug through your socials?

Anonymous wrote:

Anonymous wrote:My friend’s family owned the Aman Resorts, and she told me that they encourage weird requests because meeting them is part of the way that they distinguish the luxury hotel experience from the everyday hotel experience. It becomes part of their reputation for the quality of their service.

Exactly. Maybe many haven’t experienced luxury or over the top customer service that goes above and beyond.

The way I read the iPad thing is it was something done by the staff not requested.

There is nothing to indicate the OP is a 5% tipper or slightly assholish at all. Luxury hotels and resorts make it their credo to do everything from sourcing and embroidering kids robes and even leaving photos by the bed.

We had a hotel in Paris take photos from our instagram of our dog and leave them framed in our room.

Those little details set apart the extraordinary from the ordinary and cost so little.

Maybe it's just me, but I would rather have $25 taken off my room rate than look at a framed photo of my dog. Which is the trade-off, at it's core- someone had to get paid to do that, and that is built-in to what you paid.

Sure, PP. Go with that.

A picture of bacon makes you special, and that means the resort is feeling special, too. Whatever it takes to get you through the night.

Anonymous wrote:My friend’s family owned the Aman Resorts, and she told me that they encourage weird requests because meeting them is part of the way that they distinguish the luxury hotel experience from the everyday hotel experience. It becomes part of their reputation for the quality of their service.

Exactly. Maybe many haven’t experienced luxury or over the top customer service that goes above and beyond.

The way I read the iPad thing is it was something done by the staff not requested.

There is nothing to indicate the OP is a 5% tipper or slightly assholish at all. Luxury hotels and resorts make it their credo to do everything from sourcing and embroidering kids robes and even leaving photos by the bed.

We had a hotel in Paris take photos from our instagram of our dog and leave them framed in our room.

Those little details set apart the extraordinary from the ordinary and cost so little.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:My friend’s family owned the Aman Resorts, and she told me that they encourage weird requests because meeting them is part of the way that they distinguish the luxury hotel experience from the everyday hotel experience. It becomes part of their reputation for the quality of their service.

I thought the Aman Resorts were owned by the Sacklers (of Purdue Pharma fame), at least the one in T&C. Are those your friends?

I have no idea who owns it now, but it was started by and owned by my friend’s family for decades before being sold.

Though my friend interned at the one in T&C location during the summer the year it opened back when we were in college so there were still family ties at that point (though this was maybe 15-20 years ago now…)

Anonymous wrote:

Anonymous wrote:My friend’s family owned the Aman Resorts, and she told me that they encourage weird requests because meeting them is part of the way that they distinguish the luxury hotel experience from the everyday hotel experience. It becomes part of their reputation for the quality of their service.

I thought the Aman Resorts were owned by the Sacklers (of Purdue Pharma fame), at least the one in T&C. Are those your friends?

I have no idea who owns it now, but it was started by and owned by my friend’s family for decades before being sold.

I left my diamond engagement ring at a hotel in Jamaica once. It cost around ~ 10k in 2000 so it was a nice ring. Anyway, I was amazed that they sent it us and it wasn’t stolen.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:Why would you want a photo of bacon next to your bed?

Or photos of you ipad all over the resort?

Feel like this is black lotus season 2

Why wouldn’t you?

I didn’t ask for photos of the iPad. The resort sent the pictures showing all the adventures it went on when left behind. It was cute and funny!

WTF is this with the iPad and bacon?? Agree with PP, black lotus all the way.

I am kind of with the person who thought is was a troll except OP keeps doubling down.

Anonymous wrote:My friend’s family owned the Aman Resorts, and she told me that they encourage weird requests because meeting them is part of the way that they distinguish the luxury hotel experience from the everyday hotel experience. It becomes part of their reputation for the quality of their service.

I thought the Aman Resorts were owned by the Sacklers (of Purdue Pharma fame), at least the one in T&C. Are those your friends?

My friend’s family owned the Aman Resorts, and she told me that they encourage weird requests because meeting them is part of the way that they distinguish the luxury hotel experience from the everyday hotel experience. It becomes part of their reputation for the quality of their service.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:The reason I ask not demand a photo of cooked bacon 🥓 is specifically to test their check-in apps or online that have a random box that asks if the can do anything to make your hotel stay special.

I never expect it but if you are going to have a place to fill in Freeform something, then maybe they should actually read it.

And I love bacon!

So annoying. Just because you can do something doesn’t mean you should

This reminds me of the ridiculous things celebrities put on their riders. And that celebrities feel the need to put something outlandish on there to feel special. I’m sure that guest services had a great opinion of the bacon family and restrained themselves from mocking them behind their backs. I have a friend who used to manage the four seasons in hk, and the stories of entitled people were nauseating.

The point of the Van Halen infamous “no brown M&Ms” rider was to make sure the promoter was actually reading the contract with regard to the more important things (load-bearing capacity of the stage, etc). If they saw brown M&Ms, they knew they had to check out everything else more carefully.

https://www.insider.com/van-halen-brown-m-ms-contract-2016-9I

That is the party line, but there is an element of power tripping here. Sorting out the brown M&M’s required a menial task, whereas the band could have asked for 4 bottles of Fiji water on the nightstand or something similar. It would have been simple to do and would have shown that the rider was read. It’s still a bit ridiculous because the specs for the stage and show are not read and executed by the same people who read and follow the rider. The stage crew is not going to sort m&m’s. Similarly, op could have asked for an extra towel or a razor to prove their point.

We have stayed in a couple of places where you are assigned a private butler. We used ours to ask for milk and cookies for our kids and a spare leash for our dog when we misplaced ours. I shudder to think what op would have done in that position.

Anonymous wrote:

Anonymous wrote:Why would you want a photo of bacon next to your bed?

Or photos of you ipad all over the resort?

Feel like this is black lotus season 2

Why wouldn’t you?

I didn’t ask for photos of the iPad. The resort sent the pictures showing all the adventures it went on when left behind. It was cute and funny!

WTF is this with the iPad and bacon?? Agree with PP, black lotus all the way.

Anonymous wrote:When a hotel puts a space for pre stay requests in the app or online, are they bothering to read it? It is NEVER about a photo of bacon. If they are missing the little things, the “frivolous” requests as some people put it, what bigger things are they missing? Why have a space for special requests if you are not going to bother to read them.

Oh, for chissakes. This is obnoxious.

You can test EXACTLY the same thing by asking for something that isn't nonsensical and, frankly, assholish. You get precisely the same info by asking for a note with a recommendation for local sights to see with kids, or three extra towels, or no scented soap, or whatever is a non-assholish hoop-jumping task and looks remotely like something a person might do as part of a normal job where they aren't catering to giant babies.