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Travel Discussion
Reply to "Don't fly United"
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[quote=Anonymous][quote=Anonymous]UNited said they were overbooked and tried to pay customers to change their flight - going up to $800 vouchers for United Flights. Ugh....should have been cash. Then they finally admitted they were not overbooked. They have to get 4 crew members to the new city for another flight out. So they bumped a paying passenger for their own employees. The way this man was chosen was the computer picked him and 2 others to be deplaned. He was a doctor and needed to get back. They went overboard. How horrible. I will never fly UNITED their treatment of passengers is horrible. :mrgreen: [/quote] Actually United had refused to confirm the exact methodology used to select the man, was it 100% random (like winning a lottery) OR was it some sort of calculation based on your status (premium, gold, etc.), how much you paid for your ticket (free with points, upgrade with points, full freight), how often you fly United (frequent flier), how likely you will fly United in the near future, and where is your seat (first vs business vs coach). I've read several reports that United has been asked to confirm how this man was selected and they have repeatedly refused to disclose their calculation. It's not as if they put all the names in a hat and just draw one out so to speak. And I think United's refusals to disclose shouldn't be ignored. [/quote]
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