Anonymous wrote:

Anonymous wrote:I can't get over how this is going to cost United multiples of renting the nicest limo possible for the bumped customers (they probably couldn't do that for their employees due to work rules on hours worked.)

Clearly either their local or regional ops people are going to get a nice talking to - not for the mistreatment, but for the foolish financial decision.

And I'm not pro-United on this point, but a captain is in charge of his plane - if he asks for someone to be deplaned, they are off, no questions asked. Can do so for any or no reason. And the cops are obliged to follow those orders.

They are not cops, they are corporate goons. One of them is already suspended.

I think several people need to get fired.

Anonymous wrote:UNited said they were overbooked and tried to pay customers to change their flight - going up to $800 vouchers for United Flights. Ugh....should have been cash. Then they finally admitted they were not overbooked. They have to get 4 crew members to the new city for another flight out. So they bumped a paying passenger for their own employees. The way this man was chosen was the computer picked him and 2 others to be deplaned. He was a doctor and needed to get back. They went overboard. How horrible. I will never fly UNITED their treatment of passengers is horrible.

Actually United had refused to confirm the exact methodology used to select the man, was it 100% random (like winning a lottery) OR was it some sort of calculation based on your status (premium, gold, etc.), how much you paid for your ticket (free with points, upgrade with points, full freight), how often you fly United (frequent flier), how likely you will fly United in the near future, and where is your seat (first vs business vs coach). I've read several reports that United has been asked to confirm how this man was selected and they have repeatedly refused to disclose their calculation. It's not as if they put all the names in a hat and just draw one out so to speak. And I think United's refusals to disclose shouldn't be ignored.

Anonymous wrote:Munez gets 6.7m a year??? That clown needs to be canned. What does he possibly do to merit that compensation? The airline was better before it merged and has gotten nothing but worse.

Agreed.

UNited said they were overbooked and tried to pay customers to change their flight - going up to $800 vouchers for United Flights. Ugh....should have been cash. Then they finally admitted they were not overbooked. They have to get 4 crew members to the new city for another flight out. So they bumped a paying passenger for their own employees. The way this man was chosen was the computer picked him and 2 others to be deplaned. He was a doctor and needed to get back. They went overboard. How horrible. I will never fly UNITED their treatment of passengers is horrible.

Anonymous wrote:Don Lemon CNN has a person on the phone who was on the flight. He said they were offered a voucher, not money. And that the man's wife was on the plane, a few aisles behind him. And then once the police came onto the plane they did not negotiate and it escalated very quickly.

I bet the victim and his wife will end up with a HUGE settlement from United Airlines. I certainly hope so.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:United CEO pushing back tonight... Incredible.

http://www.msn.com/en-us/money/companies/united-ceo-doubles-down-in-email-to-employees-says-passenger-was-disruptive-and-belligerent/ar-BBzFXm5?li=BBnb7Kz&ocid=BHEA000

The best part is at the end of the article.

Crew members "were left with no choice but to call Chicago Aviation Security Officers to assist in removing the customer from the flight," Munoz wrote, and at one point the passenger "continued to resist - running back onto the aircraft in defiance of both our crew and security officials."

Munoz acknowledged to employees that the company could learn lessons from the incident, but said: "I emphatically stand behind all of you."

Looks like other airlines will be the ones learning lessons. One could be giving their employees better choices.

Munoz is a case study in the pitfalls of affirmative action. I bet the directors who thought they were being progressive by making this dolt CEO are regretting their decision now. He needs to get sacked now and replaced with someone new who pledges to restore United's abysmal reputation by treating customers - not their shitty selves - first.

I'm not seeing what affirmative action has to do with this. Could you explain further?

Anonymous wrote:I'm wondering what all the other passangers (who are now coming forward with videos) were doing. I mean - the "police" who were security were dragging this man off the plane and they did nothing? But film?

No one stood up for him?

If you hear the idiot on this thread, they should all help the security goons. Better yet, they should all beat themselves up first even thinking about helping the poor old guy instead of the security.

Anonymous wrote:

Anonymous wrote:We've become a corporatocracy. Our government exists to protect and serve the interests of corporations, not its citizens. This story is just one more example of it.

Bingo. Not only that, the corporations and the rich encourage the society to be mean and cruel towards the vulnerable, poor or small people. And the suckers think this is a classless society.

BigCorp also pays people to spread their propaganda. For example, showing up here and pretending that this guy's assault is no big deal.

Just follow the orders and there won't be any trouble...

Munez gets 6.7m a year??? That clown needs to be canned. What does he possibly do to merit that compensation? The airline was better before it merged and has gotten nothing but worse.

Anonymous wrote:Don Lemon CNN has a person on the phone who was on the flight. He said they were offered a voucher, not money. And that the man's wife was on the plane, a few aisles behind him. And then once the police came onto the plane they did not negotiate and it escalated very quickly.

I think this is a big difference-no one wants a crappy United voucher.

Anonymous wrote:

Anonymous wrote:United Airlines has sucked or years. This is just cherry on top of how awful it is to fly United. When necessary, I pay extra to avoid UA .

This. But it's a whole new level of suck when a bunch of glorified mall cops drag a man off a plane for having the temerity to assume his purchase will be honored.

Exactly.

Anonymous wrote:

Anonymous wrote:

Anonymous wrote:A better video of it:
https://mobile.twitter.com/JayseDavid/status/851223662976004096/video/1

I can't see this page anymore. Hmmmmmm.

Link works for me.

I think United is done.

Anonymous wrote:

Anonymous wrote:United is a private company. The plane is their private property. They have the right to kick ANYONE, at any time, off of their plane. Period.

And we have the right to never buy from them again because they are such h***s

PP is wrong. They are a common carrier.

Anonymous wrote:I can't get over how this is going to cost United multiples of renting the nicest limo possible for the bumped customers (they probably couldn't do that for their employees due to work rules on hours worked.)

Clearly either their local or regional ops people are going to get a nice talking to - not for the mistreatment, but for the foolish financial decision.

And I'm not pro-United on this point, but a captain is in charge of his plane - if he asks for someone to be deplaned, they are off, no questions asked. Can do so for any or no reason. And the cops are obliged to follow those orders.

They are not cops, they are corporate goons. One of them is already suspended.

Don Lemon CNN has a person on the phone who was on the flight. He said they were offered a voucher, not money. And that the man's wife was on the plane, a few aisles behind him. And then once the police came onto the plane they did not negotiate and it escalated very quickly.