Reply to What would you think of this response from a personal trainer?

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[quote=Anonymous]
She responded to what you wrote. You are displacing your anger at being charged for a cancelled appointment by challenging her "no worries." If being charged were a concerned, you'd have texted differently. "I need to cancel today bc of a personal emergency. Can we reschedule so I'm not charged for the missed appointment today?" Maybe she had an opening later in the day that she'd have been happy to have filled? If she responded that it would be deducted from the package due to short notice, you could have countered with the fact that you paid for a full session for the appointment where she caused problems by giving you the wrong address. Negotiating is an active enterprise, OP. If you wanted to be let out of the responsibility to pay for that slot, you should have presented an option.

Obviously you are responsible for the missed appointment. Obviously the trainer is paid to be available during the times you schedule. Obviously, there was going to be a deduction. "No worries" is simply an acknowledgement of your text. Nothing more. You're an adult and you knew the consequences. It is not on her to further explain what those are.
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