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[quote=Anonymous][quote=Anonymous]I think people need to realize what admissions / enrollment/ financial aid people go through.

I have friends and family who work or worked at a variety of universities in admissions including (top) Dean role from small liberal arts schools to state universities all the way up to top Ivies and equivalent.

It is stressful.  You have to read files and basically work a minimum of 6 days a week during reading season. Then you deal with parents, alumni, professors, other administrators.

A friend said that a group in the office would all take turns on the phone when it got super busy and hated it because you’d always get screamed at.

All the people I know work crazy long hours and unless you’re the top person don’t get paid that great either, especially not for the hours you work.

Then, when some applicants don’t get in it gets even worse than the above.

People on here saying Larlo asks a question and gets a rude/ unengaged response.

Is that question found on the website?  A blog? Did someone just ask it two questions ago and Larlo wasn’t listening?   I hear over and over from people I know in admissions that asking questions that can be found online or are answered during the session that just ended are not a good look. Ask a question that you can’t find online or hasn’t already been asked/ answered.

I also don’t understand the curt email response.  Most people want to get to the point.  These admission members get hundreds of emails a day (maybe more).  They answer the questions and move on.  Adding flowery language, really?

Lastly, the receptionist is usually the person who gets the first brunt of stuff, so if they seem rude maybe they just had five parents yell at them before you came along.  Who knows.  
 
[/quote]

+1000

Common sense + empathy for the win. [/quote]

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