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Reply to "Sigh, will we ever get rid of the stupid dealership system we have for new cars at the moment?"
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[quote=Anonymous][quote=Anonymous]Don’t buy from Carvana. Never again. Their after purchase customer service is terrible. I had checked the box online that I wanted to transfer my tags. When I got there they gave me new tags. It took 2 months of phone calls and e-mails to get it put right. I was on hold for 1-2 hours several times. I escalated to a supervisor, or tried to, the runaround was terrible. [/quote] I bought from a dealership and they DID transfer my tags (I asked for new ones) and now I’ve got a $300 fine to pay DC because they also failed to file the title transfer in a timely way and dc thinks I had an unregistered and uninsured car. So, don’t expect anything better.[/quote]
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