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[quote=Anonymous]Just chiming to say that when you get an automated robot answering the phone and you are asked to explain the problem the magic word is bereavement. USAA for example has a bereavement department that is specifically trained to cancel insurance for deceased clients but they need to hear the word Bereavement to connect you. other businesses have a bereavement department. Usually staffed by a nice lady who helps people dealing with deceased parent or spouse affairs all day long.[/quote]
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