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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]The spa is very nice there. Other than that, it is insanely over priced and the food is not good. They nickel and dime you for every thing on top of the room rates and food.

For example, my kids wanted to do the zip line, they have done ropes courses before. I was told due to their ages (7 and 9) they would be not be able to do the full adult course and could only do a partial part, they said about half. I thought ok, let's do it. I didn't think it would be Sandy Springs, but they could have fun. It cost $75 per kid. So we have our appointment, we go to the meeting spot, the instructor gives them helmets and puts on their harness and said we would start with the zip line where you just zip from point A to B and it wasn't very long. So kid one goes on the platform, zips across, then my other kid does it. And then the instructor said, that's it. Hope you had fun.

$75 for each kid to go about 100 ft on a zip line. They were not transparent whatsoever with what they offered. I was livid. They refused to even let them go a second time. My younger kid started crying and the older one was upset. They refused to give me a refund and were super nasty about it (even though I remained calm).

It is a real shame because it is so beautiful out there. But treat people like trash and I won't go back. Ever. And if the facilities and service were up to the prices (I can pay) I wouldn't mind being a bit overcharged. But this isn't even by a little, it is grossly overcharged and their attitude sucks.[/quote]

I'm not a fan of Salamander or anything, but it sounds like your attitude was what sucked? Teach your kids some grace -- they got to zipline and they are crying/"upset" over it not being good enough?[/quote]
WTF? Who wants to pay $150 for one short zip line? That’s not ok if they aren’t upfront about what kids can and can’t do. 
I gotta say their service was nothing special. When I complained about not being able to book spa services they were just kinda “so what?”  No desire to go back. [/quote]

The Salamander is a rich woman's hobby and it shows. [/quote]

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