Reply to Bon Appetit article on tipping

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Most places are losing money on food costs. Many still haven’t recovered from covid shut downs.

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then their business models are unsustainable. it's been three years. no more COVID excuses. [/quote]

This. The truth is that a lot of restaurants operate on very narrow margins and there are a zillion reasons restaurants go out of business. It is a tough industry.

Also, it's interesting to me that restaurants are quick to blame customers for their financial woes. Is it the fault of customers if the don't want (or can't!) pay higher prices for food and service? That's just reality. But a lot of restaurants pay outrageous rents to landlords, who could afford to rent for less but choose not to because they don't have to, and I don't hear restaurants talking about usurious rents. Some food costs have increased due to inflation, but some are obviously distributors taking advantage and keeping prices high because they can. I don't hear restaurants complaining about price gouging from their suppliers.

But as a customer, I'm getting a lot of lectures about how I owe them more money and should always be HAPPY to pay it because of this supposedly irreplaceable service they are providing me. And also if the service is bad, I should just suck it up because it's not their fault they are understaffed or that their servers are rude (it actually is, being able to hire and train good staff is at the heart of ever customer service business).

Nope. I've got above-average cooking skills, some All-Clad, and a pantry full of spices. I'm good, thanks.[/quote]

The truth is that there has always been massive churn in the restaurant industry. It's a very risky business and even successful ones slip or fall out of favor and go under. [/quote]

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