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[quote=Anonymous][quote=Anonymous][quote]Also, EFFICIENT. They’re sooo good at moving the line through. I’m in CA and wait for 30 minutes for In & Out. Chick Fil A would have had me through on a busy day in 6-7 minutes[/quote]

Yep.  Their customer service is consistently excellent and fast.  I don't know how they screen and train employees but they are great at it.
They should have been put in charge of Covid vaccine delivery.   :) [/quote]

Yup. Never go to McD's but went today for a drink (that's it, no food!) and they after I gave them $2. they asked me to pay (again) - then they didn't give me change. Then, I also had to reiterate what I ordered, and it was only a drink, which I had to wait for.

CFA gets it - they move everyone along, they pay the best of fast food places, they are semi healthy (yes, I know, not really). You never wait to place an order, they greet you by name, they give you the right order items each time, it is ready for you at the window, and they have a system in place. Heck, even the "My pleasure!" is worth it. They act like they mean it (eye contact, etc.)! It is like a well oiled machine.

No comparison. The other places act like they are doing you a favor. They need to take note from CFA on customer service. [/quote]

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