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Reply to "St. James complex in Springfield"
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[quote=Anonymous]We joined in July and were very disappointed when the facility opened and were told we would have to pay extra for the water park (except M-Th 9-3) and assume this will apply to the entertainment center (which isn’t opened yet). They started to charge for the rock climbing wall but I think there was a lot of backlash and they quickly changed that policy and now there are reasonable member hours to use. I have reached out to member services to complain and discussed it with one of the ambassadors. We are willing to give it some time, but if they don’t change their policy, and continue to nickle and dime we will probably cancel our membership.[/quote]
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