Reply to VRBO won't refund Sanibel stay for next week

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I get that maybe legally OP is out the $.  However, it’s just wrong for the owner to not refund the money given the condo is uninhabitable.  It’s unethical and bad karma.  [/quote]

No, it isn’t.  People get what they pay for in this context.  People generally turn to VRBO or AirBNB when they don’t want to pay higher rates to rent a house through a rental company or pay for a hotel room/suite.  But as the NYT article posted a page or two back shows, those bargains come with drawbacks.  People who paid for hotels or rented through established rental agencies are generally getting refunds or credits for a future stay, because that’s one of the benefits you get when you pay more for these services/facilities.  If you go the discount route *and* you go even cheaper by not buying trip insurance, you are getting the bargain you chose if you aren’t entitled to a refund, and there is nothing unethical about holding someone to their agreements. [/quote]

VRBO and Air BnBs are generally NOT cheaper than renting through a rental company (usually renting via a rental company is cheaper). So you've got the wrong. The fees that both platforms now charge are outrageous.

Some owners rent exclusively via AirBnB and VRBO.

There is no discount. Have you even rented through them in the last few years?[/quote]

we've rented from rental companies and they are terrible since reviews can't hold them accountable. Terrible meaning dirty, rooms not ready, safety maintenance issues. Where as VRBO and AIRBNB reviews keep both the owner and guest accountable.[/quote]

You’re kidding, right?  (A) I’ve never had these issues with a reputable rental company, (B) I was screwed by a VRBO owner that had excellent reviews, and (C) there have been many reports here of renters who had a bad experience who were not allowed to leave reviews. [/quote]

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