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Travel Discussion
Reply to "Is a partial refund fair "
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[quote=Anonymous][quote=Anonymous]You refund 50% of their current stay. They were inconvenienced. The issue was on their minds and they worried about it for days. Vacations are precious. Not your fault, likely, the breakdown. Things happen. But when things happen, they cost you.[/quote] +1. 50% discount and think about the cost as being spread across all the years when you have been renting out the unit for good money. When you run a business, there will unforeseen costs that arise every now and then that you just have to take on the chin. You responded promptly and appropriately but the situation caused stress annd uncertainty that undoubtedly impacted their holiday. [/quote]
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