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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]At self checkout, I have a rule that if I try in good faith to scan something and can't get it to scan, and then request help, I will wait about two minutes, tops. Then I make a call. If it's less than $5 and it's something I genuinely need immediately, I just stick it in my cart. If it's pricier but I really need it, I'll wait longer. And if I don't really need it and it's more of an impulse buy, I just abandon it and finish my purchase.

I don't feel guilty about the stuff I wind up taking in this situation -- I'm genuinely trying to pay for it but the store is not invested enough in my purchase to facilitate that. Their loss, literally. For the record, the only place I've ever wound up taking things is Target because they have the worst combination of bad scanners and poorly staffed self-checkout stations. I've never had trouble flagging someone down to help me at Whole Foods or Harris Teeter.

[b]And I have never taken anything rom Trader Joes' because they don't have self checkout at all and their checkers are always really good and efficient.[/b]

I do assume that Target simply doesn't care that much whether I pay $4 for my Colby jack cheese, especially as part of a $80 purchase of other items. They likely profit more if I just take the cheese I can't get to scan than they would if they hired and trained people to actually be helpful at self checkout, or to man more of the other checkouts so I didn't wind up in self checkout to begin with. It's very much a choice on their part.[/quote]

But if they weren’t efficient you’d feel justified stealing from them too, lol[/quote]

Nope, like I said I only take something if I try to scan it, it won't scan, I request assistance to help scan it, and then no one comes to help after two minutes. And even then I only take it if it's something I really need right away, like an ingredient in a dish I'm making that evening.

So it's not about efficiency. It's about the store meeting me halfway. If I'm standing in the checkout with my card ready to pay for whatever it is and I'm trying to pay for it and it won't work and I ask for help and you don't send anyone, I'm sorry, I guess it's free. Because I'm not going to stand around in the checkout any longer and I'm not going to make a trip to another score just to get some $2-5 ingredient I need for quesadillas or whatever.

It's about incompetence.[/quote]

You don’t get to steal things if you have to wait a couple of extra minutes for a salesperson, no matter how hard you try to justify it.[/quote]

Well it happens all the time with no consequences, so functionally, yes you do get to do this.[/quote]

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