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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]At self checkout, I have a rule that if I try in good faith to scan something and can't get it to scan, and then request help, I will wait about two minutes, tops. Then I make a call. If it's less than $5 and it's something I genuinely need immediately, I just stick it in my cart. If it's pricier but I really need it, I'll wait longer. And if I don't really need it and it's more of an impulse buy, I just abandon it and finish my purchase.

I don't feel guilty about the stuff I wind up taking in this situation -- I'm genuinely trying to pay for it but the store is not invested enough in my purchase to facilitate that. Their loss, literally. For the record, the only place I've ever wound up taking things is Target because they have the worst combination of bad scanners and poorly staffed self-checkout stations. I've never had trouble flagging someone down to help me at Whole Foods or Harris Teeter.

[b]And I have never taken anything rom Trader Joes' because they don't have self checkout at all and their checkers are always really good and efficient.[/b]

I do assume that Target simply doesn't care that much whether I pay $4 for my Colby jack cheese, especially as part of a $80 purchase of other items. They likely profit more if I just take the cheese I can't get to scan than they would if they hired and trained people to actually be helpful at self checkout, or to man more of the other checkouts so I didn't wind up in self checkout to begin with. It's very much a choice on their part.[/quote]

But if they weren’t efficient you’d feel justified stealing from them too, lol[/quote]

[b]You just don't get it. No one is stealing from the stores with regular check outs.[/b] People are taking things from stores that force their labor onto others without any compensation.[/quote]

Right, because then your trashy ass would get caught[/quote]

No, because this sort of stealing is a form of laziness, not greed. I have no reason to tell some low-dollar item from a grocery store. I have plenty of money and I'm not hurting for produce or crackers. But I don't want buying a tomato or some crackers to take 10 minutes and require me to go flag down some disinterested employee who will act like I'm a moron because the item won't scan correctly. I just want to pay for it and leave. When stores make it hard to pay for items, some people will say "screw it, I guess it's free."

But at a store like Trader Joe's where they only have human checkers and area also really good at staffing checkout appropriately for the customer volume, no one is trying to sneak those tomatoes past the checker. They are fine paying for the tomatoes. [/quote]

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