Reply to Southwest Airlines in a nationwide meltdown

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]I think people need to grow up.  The storm didn't pop up out of nowhere.  You knew the storm was coming you knew it was a busy travel period. You fly Southwest because of the price. The prices are typically cheaper because they don't have several extra aircraft like the legacy carriers, and they don't utilize the hub and spoke model like many of the legacy carriers.  They also don't have the luxury of the smaller regional jet partners.

You flew when you knew there would be bad weather and a busy holiday week. Then you say they should have preemptively done more, but no can say what that more is.  
Imagine the S show and S slinging that would be going on if they had preemptively canceled all flights and then the storm turned out not be as bad as was predicted.  Which if we are Monday morning quarterbacking is what they should have done.  And then everyone would be shedding tears about how they didn't get to see XYZ and Southwest ruined million of peoples holiday.

There system went down.  Have you never dealt with a system outage at your work.  The scale of the company is why it is on the news.  If it was Jim Bobs Air Charter Service and he ran on SalesForce and that went down, it wouldn't be the top news story.[/quote]

Clearly you haven’t read a single news article explaining the issues going on. [/quote

I have, still doesn't change the fact that people were rolling the dice on risky travel period.  A literal and figurative snowball occurred across a large swath of the country.  There system crashed.  What part am I not getting right?

Midway is an S show for Southwest right now.  Ohare is an S show for other airlines right now.

At BWI there were roughly 150 flights schedule today.  SouthWest has about 2/3s of those.   Of course their lines are going to be exceptionally long when something like this happens. Same as at Midway.  [/quote]

My Southwest flight left Albuquerque on Wednesday the 21st, through Dallas to DCA, before the storm. My return flight was supposed to leave DCA on Monday (two days after the storm that didn't really affect DCA ended), through Houston (no lingering storm effects) to Albuquerque (no storm at all).

Am I not supposed to travel anywhere that might possibly be affected by weather ever? I purposefully chose routes that were less likely to be affected by winter weather.

Read the news, PP. The Southwest meltdown came AFTER THE STORM. It is STILL GOING ON because it was NOT ABOUT SNOW. It was about crappy tech, outdated systems and mismanagement.

In other words, it was NOT MY FAULT.[/quote]

I love NM during the holidays!  [/quote]

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