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[quote=Anonymous][quote=Anonymous]Is there some reason the mother didn't plan ahead for the trip to have hot food available for her child?[/quote]

Is there some reason you didn't read the article?

They were on a long trip.  Mom tried to feed her teen between flights, the teen refused to eat.  This isn't a spoiled brat refusing to eat.  Yes, mom could have phrased the concern more carefully.  But the bottom line was, she was in a situation with her autistic teen.  Everything cannot necessarily be planned ahead for, and avoided.  Mom's approach could have been better, and the airline employee's response could have been better.

I once flew with a young toddler.  When they brought me my meal he was just trying to fall asleep in my arms.  They tried to put my tray down, so they could put the food down.  My tray ended up on the seat beside me, and one employee refused to take it back for a few minutes.  It took another employee to come along a few minutes later and realize the issue.  He took the tray away, warmed up ds's bottle without even being asked, and then brought me hot food once ds was asleep and back in his own seat.  A little bit of effort went a long way.

In this case yeah, mom could have and maybe should have booked first class.  It's easy as hell to sit back and judge and offer solutions after the fact. [/quote]

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