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Reply to "Pottery barn sent me towels that came apart in multiple places. Refused return because item was"
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[quote=Anonymous]I had the same thing happen with a towel I bought at Macy's, and they took it back without an issue. Did you speak to a manager, OP? If the manager was the person you spoke with, I'd write a letter to corporate to complain. If it wasn't a manager you spoke to, I'd go back and insist on speaking with one. [/quote]
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